Summary
Work History
Education
Skills
Languages
Volunteer Work
Timeline
Generic
ZOFIA SKOCZYLAS

ZOFIA SKOCZYLAS

Pleasanton

Summary

Dynamic and results-driven professional with a strong background in customer service at Grocery Outlet Bargain Market. Proven expertise in cash handling and drawer balancing, complemented by exceptional problem-solving and communication skills. Recognized for enhancing customer satisfaction and maintaining a clean, organized checkout environment, contributing to overall store success. Has had experience training employees, and complimented on facing abilities. Has worked with children throughout High School years. Is a very efficient worker.

Work History

Cashier

Grocery Outlet Bargain Market
Pleasanton
03.2025 - Current
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

High School - High School

Foothill High School
Pleasanton, CA
05-2025

Skills

  • Problem-Solving
  • Friendly, Positive Attitude
  • Critical Thinking
  • Verbal Communication
  • Customer service excellence
  • Cleaning and sanitizing
  • Drawer balancing
  • Daily reporting
  • Decision making aptitude
  • Visual merchandising
  • Work ethic and integrity
  • Training and onboarding
  • Multitasking and organization
  • Cash handling and management

Languages

English
Professional
Polish
Professional
Spanish
Elementary

Volunteer Work

  • Valley View Elementary

- Assisted in waiting of guests as they had Dinner with a Scientist.

- Served food in a clean well contained and timely matter.

  • Donlon Elementary

- Assisted children in various activities for Donlon's Engineering Night

- Learned new activities and taught them to others right after.

  • Hearst Elementary

- Assisted Parents and children to make different crafts for the Hearst Black History Month event.

- Cleaned up and managed spills when they occured.

Timeline

Cashier

Grocery Outlet Bargain Market
03.2025 - Current

High School - High School

Foothill High School
ZOFIA SKOCZYLAS