Zoey Spicer
Fullerton
Summary
Dynamic and results-driven professional with experience as a Seasonal Ambassador at Lush Fresh Handmade Cosmetics. Proven ability to enhance customer satisfaction through exceptional communication and relationship-building skills. Adept at multitasking and problem-solving, consistently improving conversion rates by delivering tailored customer experiences. Detail-oriented and adaptable, committed to fostering positive interactions.
Overview
1
1
year of professional experience
Work History
Seasonal Ambassador
Lush Fresh Handmade Cosmetics
08.2023 - 12.2023
- Welcomed every customer into the store with a tailored experience.
- Actively build genuine relationships with customers to best help them find the right product for them.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Actively improved conversion rates by tending to the customer to fit their needs.
Fashion Consultant
Uptown Cheapskate
08.2022 - 06.2023
- Accepted and processed customer payments.
- Monitored security and prevented loss of valuable merchandise.
- Obtained excellent customer service by personally connecting with the customer and welcomed customer's with a smile.
- Attended to customers needs by building personal connection to find what they need.
Education
Sociology
Fullerton College
Fullerton, CA05-2026
High School Diploma -
Brea Olinda High School
Brea, CA01.2023
Skills
- Customer Interaction & Support
- Multitasking and time management
- Communication & Team Collaboration
- Problem Solving & Conflict Resolution
- Detail-Oriented & Organized
- Fast Learner & Adaptable
- Professionalism & Positive Attitude
Timeline
Seasonal Ambassador
Lush Fresh Handmade Cosmetics
08.2023 - 12.2023
Fashion Consultant
Uptown Cheapskate
08.2022 - 06.2023
Sociology
Fullerton College
High School Diploma -
Brea Olinda High School