Zoey Lavallee
Grande Prairie
Summary
A dynamic Cashier Team Lead at Snow Biz, I excelled in enhancing customer service and team leadership. Leveraging skills in cash handling and problem-solving, I significantly contributed to maintaining high service levels during peak times, fostering strong customer relationships, and ensuring efficient payment processing.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Snow Biz
05.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Developed strong relationships with repeat customers through friendly service interactions
Education
Charles Spencer High School
Grande Prairie, ABSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Flexible schedule
- Cash register operation
- Store opening and closing
Languages
English
Elementary
Timeline
Cashier Team Lead
Snow Biz
05.2023 - Current
Charles Spencer High School
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