Zoey Gorcak
White Rock,BC
Summary
Dynamic and dedicated professional with a strong background in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and multitasking, consistently maintaining a clean and organized environment while adapting to fast-paced challenges. Committed to delivering exceptional service and fostering a positive team atmosphere.
Overview
1
1
Certification
Work History
Crew Member
McDonald's
Maple Ridge, BC
06.2025 - 10.2025
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization in dining area and kitchen to ensure a welcoming environment.
- Operated kitchen equipment safely while preparing food items according to standardized recipes.
- Assisted team members during peak hours to enhance workflow and ensure timely service delivery.
- Followed safety and sanitation protocols to minimize risks and maintain compliance with health regulations.
- Handled cash transactions accurately, ensuring a balanced register at the end of shifts.
- Collaborated with coworkers to streamline processes, resulting in improved service efficiency during busy periods.
- Adapted quickly to changing tasks and priorities, demonstrating flexibility in fast-paced work environment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Stocked shelves to organize aisles in assigned department.
Education
High School Diploma -
Connex
Maple Ridge, BCSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
- Taking orders
- Flexible schedule
Languages
English
Professional Working
Certification
ProSafe First aid Training School Inc. -Basic first aid Expires 2028/04/08
Timeline
Crew Member
McDonald's
06.2025 - 10.2025
High School Diploma -
Connex