Zoey Coutt
Winnipeg,MB
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hot Topic
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engage with customers and built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Merchandiser
Flower Factory
05.2024 - Current
- Inspected merchandise for quality and arranged proper display location on floor..
- Assisted customers with placing orders for flowers for events.
- Maintained quality by regularly inspecting quality and managing waste.
Front End Associate
Toys R Us Canada
11.2020 - 03.2024
- Operated cash register for cash, credit card transactions with excellent accuracy levels.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise and informing them of store policies.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cast Member
Cineplex Entertainment
10.2022 - 01.2024
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
Sales Associate
Bluenotes
06.2022 - 10.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Tree Bander
Tree Band Aid
08.2020 - 10.2020
- Organized lists and supplies and keeping track of supplies.
- Carried and applied tanglefoot.
- Lifted and carried heavy objects for extended periods of time.
Education
Bachelor of Science - Environmental Studies
University of Manitoba
Winnipeg, MBSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Inventory Control
Timeline
Sales Associate
Hot Topic
07.2024 - Current
Merchandiser
Flower Factory
05.2024 - Current
Cast Member
Cineplex Entertainment
10.2022 - 01.2024
Sales Associate
Bluenotes
06.2022 - 10.2022
Front End Associate
Toys R Us Canada
11.2020 - 03.2024
Tree Bander
Tree Band Aid
08.2020 - 10.2020
Bachelor of Science - Environmental Studies
University of Manitoba
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