Zoey Chisholm
Red Deer,Alberta
Summary
Strategic candidate eager to leverage knowledge in transportation and logistics.
Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Taxi Dispatcher
Alberta Gold Taxi
10.2023 - Current
- Provided outstanding customer service when resolving complaints or answering questions from passengers seeking assistance.
- Assisted in resolving customer complaints and grievances.
- Managed multiple phone lines, efficiently handling incoming calls and addressing inquiries about fares and availability.
- Reduced wait times for customers by effectively allocating taxi resources in high-demand areas.
- Employed strong multitasking abilities when juggling multiple tasks simultaneously without sacrificing accuracy or attention to detail.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Monitored vehicle locations to coordinate timely arrivals.
- Answered phone calls and responded to customer emails.
Grocery Store Cashier
Central Alberta Co-op
08.2023 - 10.2023
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
No Degree -
Pines Alternative School
Red Deer, ABSkills
- Speech Clarity
- Data Entry
- Job Specification Review
- Equipment Needs Assessment
- Effective Communications
- Communication Management
Languages
English
Full Professional
Timeline
Taxi Dispatcher
Alberta Gold Taxi
10.2023 - Current
Grocery Store Cashier
Central Alberta Co-op
08.2023 - 10.2023
No Degree -
Pines Alternative School
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