Zoey Brown
Summary
Caring Home Support worker dedicated to offering comprehensive personal support. Talented in cooking meals, daily living tasks and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Overview
6
6
years of professional experience
Work History
Home Support Worker
Care Partners
06.2023 - Current
- Travel to clients' homes to complete healthcare services and promote continuity of care.
- Assist patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Offer patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Monitor progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
Line Cook
Carrots & Dates
03.2023 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepare multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Create identical dishes numerous times daily with consistent care, attention to detail, and quality
- Operate varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Keep the kitchen clean and organized by performing daily maintenance tasks.
Pizza Delivery Driver
Naples
08.2021 - 06.2023
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Processed payments by accepting cash, credit and debit card payments.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
Supervisor
Tim Horton's
07.2017 - 09.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Achieved results by working with staff to meet established targets.
- Monitored workflow to improve employee time management and increase productivity.
Coop Student
Half Century Center
02.2019 - 06.2019
- Completed a variety of office tasks, such as importing members data into the computers and organizing intake & membership forms.
- Offered help to seniors with how to use their laptops, cellphones, and tablets,
- Assisted with organizing, setting up, and participating in events.
- Shadowed personnel, learning safe and effective operation of the centre.
Education
Medical Office Assistant Diploma - Medical Office Assistant
Canadian College of Health Science & Technology
Windsor, ON06.2024
High School Diploma -
Cardinal Carter High School
06.2019
Skills
- Smart Serve Certified
- G- Driver's License
- Client Documentation
- Light Housekeeping
- Meal Preparation
- Patient Care
- First Aid and Safety
- Training and Mentoring
- Customer Service
- Fast Learner
- MS Office
- Time Management
References
Upon Request
Languages
English
Timeline
Home Support Worker
Care Partners
06.2023 - Current
Line Cook
Carrots & Dates
03.2023 - Current
Pizza Delivery Driver
Naples
08.2021 - 06.2023
Coop Student
Half Century Center
02.2019 - 06.2019
Supervisor
Tim Horton's
07.2017 - 09.2021
Medical Office Assistant Diploma - Medical Office Assistant
Canadian College of Health Science & Technology
High School Diploma -
Cardinal Carter High School
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