Summary
Overview
Work History
Education
Skills
Timeline
Generic

ZOEANNE CAMPBELL

Edmonton,AB

Summary

Skilled Project Manager and Custodial Supervisor: Focused on building strong trusting relationships with clients and staff to maximize overall client confidence and satisfaction. Extensive resolution abilities fostering a ‘win-win’ solution for the most complex of scenarios. Developing and executing focused training presentations to an extensive variety of industries. Strong team player mentality throughout all levels of business with internal and external customers Well recognized within the industry as being a reliable contact for fostering solutions to complex issues. Team focused both in the office and in the field.

Overview

17
17
years of professional experience

Work History

Project Manager

Tru North Restoration
04.2023 - Current
  • Supervise all projects and staff from emergency through repairs.
  • Manage staff at various levels to maintain profitable work flow balanced with employee commitment
  • Able to quickly adapt to and plan for various site scenarios- large, medium and small emergencies within a variety of building spectrums and loss situations required on the spot decision making and planning that resulted in client satisfaction.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Achieved project deadlines by coordinating with internal staff and contractors to manage performance without sacrificing build quality or workplace safety.
  • Provided detailed project status updates to stakeholders and executive management.
  • Trusted to take problematic situations to a successful resolve
  • Actively involved in mediation and problem solving with a ‘win/win’ outcome
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Developed and implemented project plans and budgets to ensure successful execution.

Project Manager

BELFOR PROPERTY RESTORATION
01.2021 - 04.2023

Building Services Manager

LJDM Building Maintenance
05.2014 - 01.2021
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
  • Oversaw annual budget to handle supply, labor and equipment maintenance needs.
  • Held classes to teach staff facility procedures.
  • Self-motivated, with a strong sense of personal responsibility.
  • Work well in team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Prepared reports and schedules with accuracy.

Project Manager

Belfor Property Restoration
11.2006 - 05.2014

Project Manager 2006-2012

Business Development 2012-2014

Education

Business Administration -

Red River College
Winnipeg, MB

Skills

  • Strong Management/Supervisory abilities
  • Team building, coaching, performance reviews and training
  • Extensive mediating and problem solving experience
  • Cost control and assessments
  • Timely Project Completion
  • Workforce Scheduling
  • Managing Multiple Projects
  • Contract Management
  • Project Planning
  • Construction Management
  • Client Relations

Timeline

Project Manager

Tru North Restoration
04.2023 - Current

Project Manager

BELFOR PROPERTY RESTORATION
01.2021 - 04.2023

Building Services Manager

LJDM Building Maintenance
05.2014 - 01.2021

Project Manager

Belfor Property Restoration
11.2006 - 05.2014

Business Administration -

Red River College
ZOEANNE CAMPBELL