Zoe Zurfluh
Calgary,AB
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server/Server Assistant
Mara Hills golf resort
Sicamous, British Columbia
2024.06 - Current
- Delivered friendly, attentive service to enhance guests' experiences.
- Managed seating arrangements and collaborated with team members for smooth operations.
- Took orders, offered menu recommendations, and ensured guests’ needs were met.
- Maintained the cleanliness of dining areas, and restocked supplies as needed.
- Operated the snack boat, providing refreshments to guests on the course.
Campground Attendant
Pinnacle Lifestyles
Sicamous, British Columbia
2022.06 - Current
- I worked on the campground as a second job.
- Assisted campers with site selection and provided information about campground amenities.
- Flipped and cleaned out cabins.
- Gathered, sorted, and disposed of the garbage from the campground.
- Cleaned out the bathrooms.
- Helped with rennovating cabins on the beachfront
Boat Gas Pumper
Reds Rentals
Sicamous, British Columbia
2023.06 - 2023.08
- Guided customers to rentals and ensured smooth front desk operations.
- Maintained cleanliness and safety of watercraft, including boats and Sea-Doos.
- Efficiently pumped gas and assisted with docking and watercraft prep.
- Responded to customer inquiries and resolved issues promptly, ensuring satisfaction.
Barista/Cafe Worker
Blondies Cafe
Sicamous, British Columbia
2022.06 - 2022.09
- Managed transactions and provided friendly, efficient service.
- Operated espresso machines and prepared drinks with precision.
- Handled high-volume morning rushes and took customer orders.
- Prepared food items and maintained cleanliness of the café.
Campground Attendant
Pinnacle Lifestyles
Revelstoke, British Columbia
2021.06 - 2021.08
- Maintained cleanliness of washrooms, campsites, and recreation areas.
- Organized activities like hikes, games, and campfire programs for guests.
- Prepared cabins and stocked supplies for incoming guests.
- Assisted customers with inquiries and resolved issues promptly.
- Served ice cream and smoothies, ensuring great guest experiences.
Education
High school or equivalent -
Cochrane High School
Cochrane, AB09.2025
High School Diploma -
Bearspaw Christian School
Calgary, AB2025-06
Skills
- Computer proficiency
- Interpersonal skills
- Customer service orientation
- Team collaboration
- Food safety and hygiene
- Cash management
- Food service experience
- Efficiency and speed
- Childcare skills
- Positive demeanor
- Cleaning expertise
- Café experience
- Patience and understanding
References
- Manager of Sicamous Blondies Cafe
- Manager of Pinnacle Lifestyles
- Manager of Mara Hills
Extracurricular Activities
Sports & Extracurricular Activities
- School Sports (Grades 7-9): Played volleyball, basketball, ball hockey, and ice hockey.
- Sr. High Leadership (Grades 10-12): Participated in leadership courses at Cochrane High School.
- Jr. Chaos Hockey Team (2021-2024): Active player and captain of the Girls' Chaos Hockey team.
- Skiing: Regular skiing at Sunshine Ski Village.
- Wake Surfing & Swimming: Enthusiastic about wake surfing and swimming.
- Outdoor Activities: Enjoy hiking with family and dog.
- Road Trips: Passionate about exploring new places through road trips.
- Childcare: Babysitting on a regular basis.
Timeline
Server/Server Assistant
Mara Hills golf resort
2024.06 - Current
Boat Gas Pumper
Reds Rentals
2023.06 - 2023.08
Campground Attendant
Pinnacle Lifestyles
2022.06 - Current
Barista/Cafe Worker
Blondies Cafe
2022.06 - 2022.09
Campground Attendant
Pinnacle Lifestyles
2021.06 - 2021.08
High school or equivalent -
Cochrane High School
High School Diploma -
Bearspaw Christian School