ZOE WERLICH
Waterloo,ON
Summary
Dynamic educator with expertise in classroom management and lesson plan development. Proven skills in adapting teaching methods to diverse learning styles, fostering positive relationships, and enhancing student engagement.
Results driven Store Manager with years of experience. Adept at driving sales, optimizing operations and leading teams to achieve company goals. Proven track record in enhancing customer satisfaction, increasing revenue and maintaining a productive store environment.
Overview
13
13
years of professional experience
Work History
Occasional Teacher
Waterloo Region District School Board
Waterloo Region, ON
02.2025 - Current
- Implemented classroom management techniques to promote a positive learning environment.
- Developed lesson plans that engaged students in various subjects.
- Utilized educational technology to support interactive learning experiences.
- Adapted teaching methods to accommodate diverse learning styles and needs.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Implemented behavior management strategies to maintain classroom discipline.
- Used videos, lectures and moderated discussions to engage students during class.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
Owner
Odyssey Awards
Waterloo, Ontario
08.2012 - Current
- Produce High quality engravings according to customer specifications.
- Provide expert advice on design choices, materials and customization options for awards and trophies.
- Develop graphic templates necessary for laser engraving customers items.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Managed sales presentations to promote product and brand benefits.
- Organized events such as trade shows and conferences.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Store Manager
Minuteman Press Printing
Waterloo, Ontario
11.2021 - 10.2024
- Managed daily store operations and maintained high service standards.
- Supervised staff to enhance team performance and customer engagement.
- Implemented inventory management practices to ensure optimal stock levels.
- Resolved customer inquiries and complaints to improve satisfaction levels.
- Developed marketing strategies to promote services and increase foot traffic.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Maintained accurate records of employee performance reviews.
- Performed regular price checks to ensure competitive pricing.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Forest Heights Collegiate Institute
Kitchener, ON06-1989
Some College (No Degree) - French Language and Literature
University of Guelph
Guelph, ONSkills
- Business development and strategic planning
- Product design and development
- Marketing and sales strategies
- Inventory management and procurement
- Customer service and relationship management
- Financial management and budgeting
Timeline
Occasional Teacher
Waterloo Region District School Board
02.2025 - Current
Store Manager
Minuteman Press Printing
11.2021 - 10.2024
Owner
Odyssey Awards
08.2012 - Current
High School Diploma -
Forest Heights Collegiate Institute
Some College (No Degree) - French Language and Literature
University of Guelph
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