Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zoe Tse

Burnaby,BC

Summary

Experienced assistant buyer in the FMCG industry with a track record of exceeding annual procurement quotas of over 1 million CAD. Achieved a 19% reduction in procurement costs for hero items, increasing sales margins to 39%. Proven skills in procurement planning, vendor management, negotiation, and strong market sense.

Overview

4
4
years of professional experience

Work History

Sales Associate

UNIQLO
06.2024 - Current
  • Provided exceptional customer service, addressing customer needs, and resolving concerns, leading to increased customer satisfaction.
  • Worked closely with management and team members to achieve sales targets, demonstrating strong communication skills and ability to build rapport with colleagues.
  • Solved customer challenges by offering relevant products and services.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Assistant Buyer - E-commerce

20 Price Limited
03.2022 - 05.2023
  • Developed and executed procurement plans to ensure on-time delivery of goods and services while monitoring progress to meet deadlines
  • Negotiated with vendors to secure the best possible prices, resulting in a 19% reduction in procurement costs for hero items and increasing sales margins to 39%
  • Managed 20 vendor accounts and maintained a strong product sense to identify new and potential products locally and globally, exceeding annual procurement quotas of over 1 million CAD
  • Conducted regular market research to stay up-to-date with FMCG product trends and conditions, using pricing and negotiation skills to source the best products at competitive prices
  • Collaborated with cross-functional teams to analyze product performance and optimize inventory levels, leading to a 19% reduction in inventory holding costs
  • Assisted in developing and implementing supplier risk management strategies, resulting in improved supplier performance and fewer supply chain disruptions.

Executive Officer

Wing Sing Co.
11.2020 - 03.2022
  • Managed customer orders and maintained schedules for supervisors
  • Managed daily office operations and maintenance of equipment
  • Identified customer needs and opportunities to sell additional products and coordinated deliveries
  • Established strong relationships both internally and externally, ensuring customer satisfaction and retention.

Education

Master of Science - Human Resources Management

University of Southampton
09.2020

Bachelor of Arts - Marketing And Advertising

University of Lincoln
07.2019

Skills

  • Ability to Multitask
  • Computing: Proficient in Microsoft Office
  • Communication Skills
  • Ability to Work in a Team
  • Initiative and Problem-Solving Abilities

Languages

Cantonese
Native or Bilingual
English
Full Professional
Mandarin
Full Professional

Timeline

Sales Associate

UNIQLO
06.2024 - Current

Assistant Buyer - E-commerce

20 Price Limited
03.2022 - 05.2023

Executive Officer

Wing Sing Co.
11.2020 - 03.2022

Master of Science - Human Resources Management

University of Southampton

Bachelor of Arts - Marketing And Advertising

University of Lincoln

Similar Profiles

CREATE PROFILE
Zoe Tse