Zoe Torgerson
Parksville,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Eat Fresh Urban Market
06.2022 - 02.2024
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Greeted customers at counter to fulfill requests and answer questions.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Offered product samples to customers, generating additional sales through taste testing.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Brewed coffee and tea and changed out drink station syrups.
Cashier/Kitchen Aide
Dairy Queen Grill & Chill
04.2021 - 05.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted in the preparation of high-quality meals for customers with attention to detail and presentation.
- Demonstrated versatility within the kitchen, easily adapting to various roles depending on staff needs each shift.
- Followed recipes and chef instructions to prepare food correctly.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
Ecole Ballenas Secondary
Parksville, BC06.2023
Skills
- Food Running
- Product Rotation
- Register operations
- Equipment Operation
- Food Preparation
- Cash Handling
- Menu Memorization
- Cooking
- Honesty and Integrity
- Strong Work Ethic
- Flexible Schedule
- Inventory Rotation
Languages
English
Native or Bilingual
Timeline
Deli Clerk
Eat Fresh Urban Market
06.2022 - 02.2024
Cashier/Kitchen Aide
Dairy Queen Grill & Chill
04.2021 - 05.2022
High School Diploma -
Ecole Ballenas Secondary
Similar Profiles
Macratyr RevangeMacratyr Revange
Customer Service Manager at Salem’s Fresh EatCustomer Service Manager at Salem’s Fresh Eat
Sukhman NarwalSukhman Narwal
Manager at Subway Eat FreshManager at Subway Eat Fresh
Icaro PronsateIcaro Pronsate
Store Manager in Training at Liv-Eat Fresh EatingStore Manager in Training at Liv-Eat Fresh Eating