Zoe Torgerson
Parksville,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Eat Fresh Urban Market
2022.06 - 2024.02
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Greeted customers at counter to fulfill requests and answer questions.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Offered product samples to customers, generating additional sales through taste testing.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Brewed coffee and tea and changed out drink station syrups.
Cashier/Kitchen Aide
Dairy Queen Grill & Chill
2021.04 - 2022.05
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted in the preparation of high-quality meals for customers with attention to detail and presentation.
- Demonstrated versatility within the kitchen, easily adapting to various roles depending on staff needs each shift.
- Followed recipes and chef instructions to prepare food correctly.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
Ecole Ballenas Secondary
Parksville, BC06.2023
Skills
- Food Running
- Product Rotation
- Register operations
- Equipment Operation
- Food Preparation
- Cash Handling
- Menu Memorization
- Cooking
- Honesty and Integrity
- Strong Work Ethic
- Flexible Schedule
- Inventory Rotation
Languages
English
Native or Bilingual
Timeline
Deli Clerk
Eat Fresh Urban Market
2022.06 - 2024.02
Cashier/Kitchen Aide
Dairy Queen Grill & Chill
2021.04 - 2022.05
High School Diploma -
Ecole Ballenas Secondary
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