Zoe Robertson
Toronto,Ontario
Summary
Highly organized, detail-oriented professional with leadership experience supporting operations and team success in fast-paced environments. Adept at onboarding, coordinating staff, streamlining processes, and promoting strong collaboration. Committed to building inclusive, supportive workplaces that enhance performance and engagement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Coordinator
Crozier Multitech
12.2025 - 01.2026
- Conducted daily on-site staff check-ins to track attendance and ensure smooth project execution.
- Delivered first-day orientation for new site workers, ensuring compliance with safety and company standards.
- Reported regularly to managers on project budget, progress, and technical problems.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Liaised between clients and vendors, and maintained effective lines of communication.
- Managed the filing system, entered data, and completed other clerical tasks.
BOH manager
Barrio Cerveceria
Toronto, ON
10.2017 - 04.2025
- Assisted in recruitment, screening, and onboarding of new kitchen staff, ensuring seamless integration into operations.
- Scheduled and managed staff shifts to optimize productivity and service flow.
- Trained and supervised a team of five-six cooks, enforcing performance standards and workplace policies.
- Conducted employee evaluations, provided constructive feedback, and addressed performance issues as necessary.
- Maintained personnel and operational records and ensured compliance with health and safety regulations.
- Lead internal communications between kitchen and front-of-house teams to ensure smooth operations assisting FOH team with customer service when necessary.
- Conducted monthly inventories of kitchen supplies, tracking, ordering and organizing supplies as necessary.
- Demonstrated attention to detail and organizational strength in a high-pressure environment.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Bachelor of Arts - Language & Intercultural Relations (Spanish HBA), Concentration in Organizational Behaviour
Toronto Metropolitan University
Toronto, ON06.2025
Skills
- Employee Onboarding & Training
- Team leadership and collaboration
- Organization and time-management
- Schedule management
- Customer service and interpersonal communication
- Microsoft Office Suite (Word, Excel, Outlook)
- Problem-solving
Languages
- English (Native)
- Spanish (Fluent)
Certification
Food Handler Certification
Timeline
Project Coordinator
Crozier Multitech
12.2025 - 01.2026
BOH manager
Barrio Cerveceria
10.2017 - 04.2025
Bachelor of Arts - Language & Intercultural Relations (Spanish HBA), Concentration in Organizational Behaviour
Toronto Metropolitan University