Zoe Keller
Acton
Summary
Dedicated professional with a strong background in compassionate patient care and front desk operations. Proven success at Don Carlton Honda in enhancing customer relations and maintaining confidentiality. Skilled in appointment scheduling and providing support for activities of daily living, ensuring a positive experience for clients and patients alike.
Overview
10
10
years of professional experience
Work History
Personal Care Assistant (PCA)
Self Employment
Palmdale, CA
02.2017 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Deli Counter Specialist/Pizza Maker
Acton Market Country Store
Acton, CA
01.2022 - 12.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
Receptionist/Cashier
Don Carlton Honda
Tulsa, OK
02.2017 - 04.2018
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Manager's Assistant
Taco Bell Restaurant
Elk City, OK
09.2015 - 01.2017
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
HiSET -
High Plains Technology Center
Woodward, OK08-2017
No Degree - Medical Office Procedures
Crossover Health Services
Tulsa, OK08-2017
Medical Health Records - Front Office
Tulsa Technology Center
Tulsa, OK01-2017
Skills
- Data entry
- Appointment scheduling
- Confidentiality
- Front desk operations
- Customer and client relations
- Activities of daily living support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of five staff members.
Timeline
Deli Counter Specialist/Pizza Maker
Acton Market Country Store
01.2022 - 12.2024
Personal Care Assistant (PCA)
Self Employment
02.2017 - Current
Receptionist/Cashier
Don Carlton Honda
02.2017 - 04.2018
Manager's Assistant
Taco Bell Restaurant
09.2015 - 01.2017
HiSET -
High Plains Technology Center
No Degree - Medical Office Procedures
Crossover Health Services
Medical Health Records - Front Office
Tulsa Technology Center