Zoe Judson
Winnipeg,Canada
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server
Olive Garden, Recipe Unlimited
10.2023 - Current
- Took orders accurately and efficiently, enhancing dining experience for patrons.
- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Managed cash transactions with precision, ensuring accuracy in billing processes.
- Trained new servers on menu items, service standards, and operational procedures.
- Resolved customer complaints promptly, maintaining positive restaurant reputation.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Junior Camp Staff
CTC Quadra, Department of National Defense
07.2022 - 08.2022
- Supervised daily camp activities, ensuring safety and engagement for all participants.
- Developed positive relationships with cadets, fostering a supportive and inclusive environment.
- Implemented conflict resolution strategies, addressing issues effectively and promptly.
- Monitored cadet behavior, providing guidance and support to promote respectful interactions.
- Utilized creative problem-solving techniques when faced with challenges or unexpected situations.
- Received positive feedback from supervisors regarding my ability to adapt quickly to changing circumstances while maintaining a calm demeanor under pressure.
- Ensured cadet safety by adhering to strict guidelines during outdoor excursions, water-based activities, and overnight stays.
Senior Divisional Leader
CAP, Department of National Defense
07.2021 - 08.2021
- Supervised daily activities, ensuring safety and enjoyment for all cadets.
- Led group activities, fostering teamwork and communication among participants.
- Assisted in planning and executing camp programs, enhancing overall experience.
- Led groups of children safely through variety of camp activities.
- Managed emergency situations effectively by following established protocols and maintaining a calm demeanor under pressure.
- Coordinated daily schedules that balanced physical activity with intellectual stimulation for optimal development of each cadet's potential.
- Contributed to increased individual retention rates by actively addressing individual needs and fostering strong relationships with cadets.
Education
Bachelor of Science -
University of Manitoba
Winnipeg05-2028
Highschool Diploma - undefined
College Miles Macdonell Collegiate
01-2023
Skills
- Cash handling
- Hospitality service expertise
- High volume dining
- Service prioritization
- Team collaboration
- Point of sale operation
- Group leadership
- Accident prevention
- Time management
- Positive engagement
- Flexibility and adaptability
- Problem resolution
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Smart Serve Certification
Interests
- Gardening
- Avid Reader
- Community Cleanup
- Knitting and Crocheting
- Cooking
- Sketching and Drawing
- Hiking
- Youth Development Programs
- Mindfulness Practices
Timeline
Server
Olive Garden, Recipe Unlimited
10.2023 - Current
Junior Camp Staff
CTC Quadra, Department of National Defense
07.2022 - 08.2022
Senior Divisional Leader
CAP, Department of National Defense
07.2021 - 08.2021
Highschool Diploma - undefined
College Miles Macdonell Collegiate
Bachelor of Science -
University of Manitoba