Zoe Hillier
Grande Prairie,AB
Summary
Accomplished Key Holder at Bentley, adept in cash handling accuracy and exceptional customer service, leading to significant loyalty and sales increases. Excelled in resolving complaints and mentoring staff, enhancing store operations. Skilled in inventory monitoring and promotional planning, contributing to a results-driven environment. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability.
Overview
2
2
years of professional experience
Work History
Fashion Associate/Customer Service
Giant Tiger
Grande Prairie
05.2023 - Current
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
- Maintained a clean and organized sales floor, ensuring an enjoyable shopping experience for customers.
Key Holder
Bentley
Grande Prairie
05.2022 - 04.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Education
High School Diploma - Cosmetology
Grande Prairie Composite High School
Grande Prairie, AB06.2025
Skills
- Cash Handling Accuracy
- Customer Service
- Training and mentoring
- Store maintenance
- Customer Service Management
- Daily Reporting
- Inventory Monitoring
- Promotional planning
Languages
English
Timeline
Fashion Associate/Customer Service
Giant Tiger
05.2023 - Current
Key Holder
Bentley
05.2022 - 04.2023
High School Diploma - Cosmetology
Grande Prairie Composite High School