Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zoe Graham

Guelph,ON

Summary

Dynamic and adaptable professional with a rich background spanning landscaping at Mikes Landscaping, personal training, camp counsellor and customer service roles. Excelled in creating impactful client relationships and delivering exceptional service, leveraging strong communication skills as well as knowledge from educational backrounds. Proven leadership in motivating and educating, with a commitment to continuous personal and professional growth.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Soft Scape Landscaper

Mikes Landscaping
Huntsville, Ontario
05.2024 - Current
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Weeded flower beds and vegetable gardens to remove unwanted vegetation.
  • Pruned trees and bushes to improve visibility and shape.
  • Followed landscaping designs to determine placement of sod, flowers or foliage.
  • Planned and designed landscaping projects to meet customer needs and preferences.

Personal Trainer

Snap Fitness Huntsville
Huntsville, Ontario
05.2023 - Current
  • Communicated with clients to determine goals and performed client assessments.
  • Studied multiple programs to provide health education, wellness and fitness program development to clients.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Monitored progress of clients during workouts and provided feedback and encouragement.
  • Created nutritional plans that support overall health goals of clients.
  • Recommended modifications of exercises to help participants avoid injuries.
  • Developed personalized fitness programs for clients based on their individual goals and needs.

Food and Beverage Server/Bartender/Barista

Fairmont Chateau Lake Louise
Lake Louise, Alberta
05.2021 - 09.2023
  • Provided members with a high-quality fine dining experience.
  • Delivered excellent wine service to hotel guests.
  • Worked as a barista at a hotel café, made lattes, served sandwiches and baked goods.
  • Worked events, including weddings, dinner parties, and other big events.
  • Handled opening and closing duties.
  • Worked fast and efficiently under pressure.
  • Consistently kind and friendly to guests, and developed great relationships with fellow coworkers.
  • Provided exceptional service to high volume of daily customers.

Camp Counsellor

Town of Huntsville
Huntsville , Ontario
05.2017 - 05.2019
  • Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
  • Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
  • Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Conducted pre-camp and post-camp evaluations, gathering feedback to improve future camp sessions.
  • Enforced COVID-19 safety procedures and protocols before, during and post-camp to enhance wellness.
  • Developed healthy relationships with other counselors and campers

Motivational Speaker

TLDSB Youth Leadership Panel
Huntsville, Ontario
  • Discussed pathway planning and post secondary navigation with elementary and post secondary students
  • I gave advice based on my own personal experiences navigating high school and post-secondary.
  • Built positive relationships with students, parents, colleagues and administrators.

Education

Honours Bachelor of Arts And Science - Double Minor in Psychology And Biology

University of Guelph
Guelph, ON

Honours Bachelor of Health Sciences -

University of Ottawa
Ottawa, ON
01-2021

High School Diploma -

Huntsville High School
Huntsville, ON
06-2020

Skills

  • Health & Science Knowledge – Strong foundation in biology and psychology, with expertise in human physiology, behavior change, and wellness principles Certified in personal training and nutrition, applying evidence-based approaches to support overall well-being
  • Strong Communication & Customer Service – Excellent verbal, written, and electronic communication skills Enjoys working with customers to meet their needs and ensure satisfaction
  • Adaptability & Problem-Solving – A flexible, hardworking professional who quickly learns new skills and adjusts to changing demands, including extended or flexible hours when needed
  • Attention to Detail & Reliability – Attentive to instructions, ensuring tasks are completed accurately and efficiently A dedicated, honest, and dependable team player
  • Leadership & Coaching – Experienced in guiding, educating, and motivating individuals through both scientific knowledge and interpersonal skills
  • Commitment to Growth & Learning – Eager to expand knowledge and skills, staying up to date with science, psychology, and wellness research to enhance both professional and personal development

Certification

NASM - Certified Personal Trainer (CPT)

NASM - Certified Wellness and Nutrition Coach (CWC and CNC)

Smart Serve Ontario - Smart Serve Certified

Alberta Gaming, Liquor And Cannibis (AGLC) - ProServe Liquor Staff Training

Canadian Red Cross - Red Cross CPR Training & Certification

Timeline

Soft Scape Landscaper

Mikes Landscaping
05.2024 - Current

Personal Trainer

Snap Fitness Huntsville
05.2023 - Current

Food and Beverage Server/Bartender/Barista

Fairmont Chateau Lake Louise
05.2021 - 09.2023

Camp Counsellor

Town of Huntsville
05.2017 - 05.2019

Motivational Speaker

TLDSB Youth Leadership Panel

Honours Bachelor of Arts And Science - Double Minor in Psychology And Biology

University of Guelph

Honours Bachelor of Health Sciences -

University of Ottawa

High School Diploma -

Huntsville High School

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