Zoe Gagnon
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HOSTESS
RESTO GARE BISTRO
06.2023 - 08.2024
- Assisted in seating guests and managing the wait list
- Demonstrated excellent customer service skills to ensure a pleasant dining experience
- Answered phone calls to take reservations and address guest questions and concerns
- Maintained clean and neat workplace and dining room area
INFORMATION AGENT AND TOUR GUIDE
TOURISME RIEL
07.2021 - 09.2022
- Demonstrated ability to provide informative and entertaining tour experiences for groups of all sizes
- Assisted in set up and preparation for tour experiences
- Managed customer service inquiries through phone, email and chat channels, exhibiting excellent interpersonal skills
TEACHING ASSISTANT
ROYAL WINNIPEG BALLET
01.2020 - 04.2020
CAMP COUNSELOR
MANITOBA THEATRE FOR YOUNG PEOPLE
07.2018 - 09.2018
Education
High School Diploma -
Collège Louis-Riel
Bachelor of Music Theatre Performance - Musical Theatre
Sheridan College
04.2027
Skills
- Teamwork and Collaboration
- Dependable and Responsible
- Professional demeanor
- Guest relations
- Effective multitasking
- Physical strength
- Cleanliness maintenance
- Conflict Resolution
Certification
SmartChoices: Responsible Service Certification
Languages
French
English
Personal Information
Age: 19
Timeline
HOSTESS
RESTO GARE BISTRO
06.2023 - 08.2024
INFORMATION AGENT AND TOUR GUIDE
TOURISME RIEL
07.2021 - 09.2022
TEACHING ASSISTANT
ROYAL WINNIPEG BALLET
01.2020 - 04.2020
CAMP COUNSELOR
MANITOBA THEATRE FOR YOUNG PEOPLE
07.2018 - 09.2018
Bachelor of Music Theatre Performance - Musical Theatre
Sheridan College
High School Diploma -
Collège Louis-Riel
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