Zoe Foran
Milton,Canada
Summary
Experienced with creating safe and engaging environments for children. Utilizes strong communication and organizational skills to support developmental activities. Knowledge of maintaining schedules and routines to promote stability and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Pet Valu
Milton, ON
10.2023 - Current
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
- Interviewed and hired prospective employees according to team needs.
- Solved problems and resolved conflicts for team members and customers.
- Oversaw day-to-day store operations to foster efficient and profitable operations.
- Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules to meet staffing needs while controlling labor costs.
Restaurant Server
Sunset grill
Hamilton, ON
05.2023 - 08.2024
- Provided superior quality service to ensure highest satisfaction levels among guests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Followed up on guest feedback after each meal served in order to identify areas for improvement.
- Performed cashier duties such as handling payments, issuing receipts and balancing cash drawers at end of shift.
- Utilized effective communication skills to take orders accurately and efficiently.
- Prepared and served food and beverages to customers.
Transfer Driver
Ontario transfer Services
Milton, ON
08.2023 - 02.2024
- Transported deceased persons from place of death to mortuary or cemetery for burial or cremation.
- Processed paperwork related to funerals such as death certificates, permits, and insurance forms.
- Performed administrative tasks such as filing documents and answering telephone calls.
- Followed health department guidelines concerning sanitation practices within the facility.
- Maintained a professional appearance at all times while adhering to company policies and procedures.
- Safely and professionally remove deceased individuals from crime scenes, ensuring minimal disruption to the investigation.
- Collaborate with law enforcement, forensic teams, and medical examiners to follow legal protocols and investigative procedures.
- Maintain confidentiality and respect for the deceased during all stages of body removal.
- Handle bodies with care, using proper techniques to preserve evidence and uphold the integrity of the crime scene.
- Adhere to strict guidelines for transporting remains, ensuring compliance with regulations and safety standards.
- Provide documentation and detailed reporting for law enforcement and medical examiner review.
Assistant Manager
Pet valu
Milton, ON
10.2014 - 08.2020
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
RSA (Contract During Covid)
Caressant Care
Fergus, ON
03.2020 - 07.2020
- Assist residents with daily living activities (e.g., hygiene, meals, mobility).
- Support residents with mental health, emotional, or behavioral challenges.
- Monitor and document residents’ well-being and report concerns.
- Help residents achieve goals outlined in their individual care/support plans.
- Maintain a clean, safe, and supportive environment.
- Encourage participation in social, recreational, and educational activities.
- Administer or assist with medication (if certified and required).
- Respond to emergencies and incidents following protocols.
- Liaise with families, healthcare professionals, and external agencies.
Education
Certification - Emergency Telecommunications
Seneca College
King City, ON04.2022
Certification - Criminology
Sheridan College
Brampton, ON07.2017
Certification - Animal husbandry
Sheridan
Brampton, ON06.2016
Skills
- Customer service
- Problem-solving
- Customer service management
- Friendly and positive
- Training and mentoring
- Customer relations
- Multitasking and organization
- Team leadership
- Outstanding communication skills
Certification
First Aid - CPR C
Languages
English
Timeline
Store Manager
Pet Valu
10.2023 - Current
Transfer Driver
Ontario transfer Services
08.2023 - 02.2024
Restaurant Server
Sunset grill
05.2023 - 08.2024
RSA (Contract During Covid)
Caressant Care
03.2020 - 07.2020
Assistant Manager
Pet valu
10.2014 - 08.2020
Certification - Emergency Telecommunications
Seneca College
Certification - Criminology
Sheridan College
Certification - Animal husbandry
Sheridan