Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Zoe Erickson

Vancouver

Summary

Qualified lifeguard and instructor with solid background in water safety, emergency response, and pool maintenance procedures. Proven track record of maintaining safe environment for swimmers and performing successful rescues. Demonstrated ability to work effectively under pressure and collaborate with team members to ensure positive patron experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lifeguard and Swim Instructor

City of Vancouver
05.2023 - Current
  • Worked in major city pools, both indoor and outdoor, to ensure safety of patrons and teach water safety.
  • Worked with a variety of people, focusing on customer service and delivering a positive experience for all.
  • Regularly ran opening and closing shifts, maintained cleanliness of pool space, and lead new guards in pool procedures.
  • Enthusiastically taught lessons to people ranging from ages 1-80, as well as special private lessons for those with diverse needs.
  • Delivered first aid as needed and engaged in a variety of water and land rescues.

Lifeguard and Swim Instructor

City of Richmond Parks and Recreation
04.2023 - 05.2025
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Monitored pool activities to ensure safety compliance and prevent accidents.
  • Responded swiftly to emergency situations, administering first aid and CPR as needed.
  • Worked in water park environment with wave pools, deep ends, diving platforms and slides (lots of rescues!)
  • Assisted in maintaining cleanliness and organization of pool areas, equipment, and facilities.
  • Confidently taught lessons to a variety of different levels and ages.

Food and Beverage Attendant

Aramark
04.2023 - 09.2024
  • Worked at concession stands in Nat Bailey Baseball stadium, during the season from April to September.
  • Collaborated with concession team to ensure quality as well as efficiency, prioritizing customer satisfaction.
  • Took orders and ran the cashier, as well as working in the back to prepare food and quickly serve customers.
  • Stayed calm in a fast paced, hectic environment and made sure customers stayed content despite the long lines and large crowd.
  • Occasionally delivered in-seat-service during the games.


Assistant Coach

Vancouver Ringette Association
08.2022 - 08.2024
  • Worked seasonally as a Ringette coach for the Vancouver Ringette Association's summer camp.
  • Lead kids through on and off-ice activities including scrimmages, fitness sessions, active games and crafts.
  • Worked with parents and head coaches to discuss progress and ensure positive experience for each camper.

Junior Leader

SpareTime Childcare Center
07.2021 - 08.2023
  • Led groups of children safely through variety of camp activities.
  • Communicated with people of all ages to resolve conflict and ensure camper satisfaction
  • Maintained positivity and dealt with minor first aid issues.
  • Assisted in food preparation, serving, and clean-up.

Education

High School Diploma -

Eric Hamber Secondary School
Vancouver, British Columbia
06-2025

Bachelor of Science - Health Sciences

Queen's University
Kingston, ON
04-2029

Skills

  • Strong communicator
  • Effective problem-solver
  • First aid
  • Patience and empathy
  • Team collaboration
  • Working well under pressure
  • Customer Service

Languages

English
Native or Bilingual
Spanish
Limited Working

Certification

  • National Lifeguard - Pool Option March 2023
  • National Lifeguard - Waterfront Option March 2023
  • LSS Swim for Life Instructor March 2023
  • Airway Management and Oxygen Administration (AMOA) March 2023
  • Standard First Aid and CPR-C January 2023
  • Water Safety Instructor December 2022
  • Bronze Cross July 2022
  • Bronze Medallion July 2022

Timeline

Lifeguard and Swim Instructor

City of Vancouver
05.2023 - Current

Lifeguard and Swim Instructor

City of Richmond Parks and Recreation
04.2023 - 05.2025

Food and Beverage Attendant

Aramark
04.2023 - 09.2024

Assistant Coach

Vancouver Ringette Association
08.2022 - 08.2024

Junior Leader

SpareTime Childcare Center
07.2021 - 08.2023

High School Diploma -

Eric Hamber Secondary School

Bachelor of Science - Health Sciences

Queen's University
Zoe Erickson