Zoe Decarie-G.
Summary
Animal care professional and Full-time Student, motivated to gain more experience and further develop skills learnt in Café and Animal Care positions. Adept at recognizing individuals' (both human and canine) personal preferences, and fulfilling those needs to the closest possible degree. Dedicated to encouraging attitudes and protocols that contribute to both a satisfactory customer experience, as well as a staff moral which allows for an all-round positive atmosphere.
Overview
8
8
years of professional experience
Work History
Animal Care Supervisor
Bark Avenue
10.2021 - Current
- Supported implementation of feeding and medication schedules for various Canine-clients, promoting their health and wellbeing.
- Provided and promoted care according to each canines individualized needs, committed to the philosophy of providing the same care to Canine-clients, as one would their own.
- Handled Reception duties concerning reservations, payment, and Owner questions/ concerns
- Collaborated with Business Owner to establish protocols and standards regarding Staff, and the Facility; to promote overall efficiency, cleanliness, and the superior care of entrusted fur-baby's.
- Oversaw the socialization of large groups, responsible for the maintenance of a safe and positive environment, through the recognition and intervention of potentially harmful behavior
Barista / Food Preparation
La Vie Est Belle
12.2020 - 11.2021
- Operated espresso machines and brewing equipment to prepare high-quality beverages.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Contributed to the business' social media presence, producing posts advertising various products.
- Managed inventory levels, ordering supplies to prevent shortages during peak hours.
Barista
Biscuits and Confetti
11.2017 - 03.2020
- Managed daily operations, ensuring efficient workflow during peak hours.
- Enhanced customer experience by providing personalized service and product recommendations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
Bachelor of Arts - English Literature
Concordia University
Montreal12-2027
Skills
- Facility maintenance
- Attention to detail
- Problem-solving abilities
- Quality assurance standards
- Delegation and supervision
- Organizational skills
- Animal observations
- Efficiency and Multi-tasking
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Animal Care Supervisor
Bark Avenue
10.2021 - Current
Barista / Food Preparation
La Vie Est Belle
12.2020 - 11.2021
Barista
Biscuits and Confetti
11.2017 - 03.2020
Bachelor of Arts - English Literature
Concordia University