Zoe Cross
Edmonton,AB
Summary
Dynamic and results-oriented professional with extensive experience across various roles, including a pivotal position at the Government of Northwest Territories. Excelled in organizing, scheduling, and enhancing customer service, demonstrating a unique blend of interpersonal and research skills. Proven track record of initiating programs and improving operational efficiency, embodying a positive and professional demeanor in all endeavors.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Government of Northwest Territories
Hay River, Northwest Territories
07.2024 - 08.2024
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered questions from customers regarding products and services offered by the company.
Play Leader
Town of Hay River
Hay River, Northwest Territories
09.2022 - 05.2024
- Organized creative activities to develop children's physical, emotional and social growth.
- Led hands-on activities consistent with child's interests and skills.
- Remaining alert at all times while caring for multiple children simultaneously.
- Providing a safe environment for children to explore their curiosity and creativity.
Babysitter
Different Families
Hay River, Northwest Territories
01.2019 - 05.2024
- Led hands-on activities consistent with child's interests and skills.
- Remaining alert at all times while caring for multiple children simultaneously.
- Balanced schedules to promote optimal rest, play and educational periods.
Healthy Families Assistant
Hay River Health Social Services Authority
Hay River, Northwest Territories
06.2023 - 08.2023
- Maintained positive working relationship with fellow staff and management.
- Collaborated with various organizations to initiate new programs.
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Greeted guests and vendors to assist in navigating space.
- Handled confidential information with discretion and integrity.
Labourer
Town of Hay River
Hay River, Northwest Territories
07.2022 - 08.2022
- Operated equipment with strong focus on safety and ground communication.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Performed demanding physical work over extended periods and modeled positive attitude.
Education
Bachelor of Arts - Arts/Business
University of Alberta
Edmonton, AB04-2028
High School Diploma -
Diamond Jenness Secondary School
Hay River, NT06-2024
Skills
- Scheduling
- Meeting planning
- Research
- Customer service
- Routine management
- Reading and storytelling
- Positive and professional
- Lesson planning
- Job site safety
- Job site organization
- Driver's license
References
References available upon request.
Timeline
Administrative Assistant
Government of Northwest Territories
07.2024 - 08.2024
Healthy Families Assistant
Hay River Health Social Services Authority
06.2023 - 08.2023
Play Leader
Town of Hay River
09.2022 - 05.2024
Labourer
Town of Hay River
07.2022 - 08.2022
Babysitter
Different Families
01.2019 - 05.2024
Bachelor of Arts - Arts/Business
University of Alberta
High School Diploma -
Diamond Jenness Secondary School
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