Zoe Bronilla
Guelph,Canada
Summary
Developed strong communication and customer service skills in fast-paced food service environment. Demonstrated ability to manage tasks efficiently while maintaining high standards of cleanliness and safety, as-well as keeping a positive attitude towards customers and co-workers. Punctual and will stay late to help finish orders or help clean.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fast Food Worker (CNE)
Pita Pit
Toronto, ON
08.2024 - 08.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Fast Food Cashier (CNE)
Philthy Phillys
Toronto, ON
08.2024 - 08.2024
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
Coach
Guelph Soccer
Guelph, ON, Canada
06.2023 - 08.2023
- Created and implemented new drills to increase team performance
- Developed team-building exercises to promote unity and collaboration
- Utilized effective communication strategies to build trust with clients and stakeholders
Receptionist
Barre Beautiful
Toronto, ON, Canada
04.2021 - 12.2021
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
Education
Guelph Collegiate Vocational Institute
Guelph, ONSkills
- CPR Certified
- Food Handler Certified (CNE)
- Conflict Resolution
- Customer Service
- Cleaning and sanitation
- Fast and efficient service worker
- Money Handling
- Safe Food Handling
- Engaging personality
- Organized multi-tasker
Languages
French
Professional Working
English
Native or Bilingual
Certification
- National Lifeguard
- Standard First Aid/ CPR
- Food Handlers
References
Zach Ferguson, Head Coach, Guelph Gryphons
647- 525-5717, zwcferguson17@gmail.com
Voula Floros, Past-Manager, Barre Beautiful
voulafloros@gmail.com
Extracurricular Activities
Competitive Volleyball (Guelph Jr Gryphons)
Volunteer Experience
Assistant Coach, Guelph Soccer, Guelph, ON, 06/22, 08/22
Timeline
Fast Food Worker (CNE)
Pita Pit
08.2024 - 08.2024
Fast Food Cashier (CNE)
Philthy Phillys
08.2024 - 08.2024
Coach
Guelph Soccer
06.2023 - 08.2023
Receptionist
Barre Beautiful
04.2021 - 12.2021
Guelph Collegiate Vocational Institute