Zoe Albert

Created custom tattoo designs for customers. Educated clients on proper aftercare procedures, as well as maintain proper licensing and health certifications to be compliant. Manage social media for self and for shop, interacting and posting daily with clients.

Licensed health insurance agent trained to handle calls, emails, and live chats. Extensive knowledge in Affordable Care Act plans and Human resource knowledge. Enrolled hundreds of consumers into healthcare plans. Experience with Google spreadsheets, calendar, and slack for communication with other teams.

Worked as a cashier and handled cash transactions. Stock clothing, hardware items, shoes, books and media. Sort and price items for production. Count people coming into the store for COVID-19 restrictions and enforce safety procedures and sanitization protocols,

Trained other employees in customer service, food safety, and performance requirements. Taught new team members correct procedures for all areas of operations. Handled all cooking with food handler's certification, and work as a cashier to take orders and handle cash transactions.

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift. Memorize menu and flavors and serve customers efficiently during peak season. Open and close the store while cleaning throughout. Maintain food handler's certificate and enforce proper safety procedures.