Zoa George
1618 Cedar Ave, Victoria,BC
Summary
Compassionate recent graduate seeking to broaden experience providing support to vulnerable populations in hopes of pursuing further studies in the field of counselling psychology.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead
St. Leonard's Youth And Family Services
07.2022 - 08.2023
- Managed household, including food purchase, maintenance and repairs, expenses, and budgeting.
- Provided input into safety and service planning for clients, participated in case meetings, and created detailed monthly progress reports.
- Provided regular updates to MCFD Social Workers and Resources Team, and maintained liaison with other agencies and government staff.
- Selected as Health & Safety Representative for Burnaby: Enhanced workplace safety by conducting thorough inspections to identify potential hazards on the property, conducted regular employee risk assessments, participated in monthly H&S Committee meetings, and facilitated monthly drills and safety training with all staff members.
Residential Child and Youth Care Worker
St. Leonard's Youth And Family Services
06.2021 - 06.2022
- Built rapport and provided emotional support to youth aged 13-18
- Monitored youth's well-being and progress towards their goals, and ensured that proper documentation was maintained,
- Recognized crisis situations and handled them accordingly through a trauma-informed approach
- Was promoted to Team Lead in June 2022.
Stock Clerk
Cloverdale Paint
06.2020 - 08.2020
- Logged inventory, stocked shelves, and filled orders for pick-up
Crew Member
McDonald's
10.2016 - 06.2018
- Handled cash and card orders, maintained the cleanliness of the restaurant, ensured guest satisfaction by addressing concerns professionally.
Education
Bachelor of Arts - Psychology
University of Victoria
Victoria, BC04.2022
Skills
- Strong verbal and written communication skills
- Team management
- Able to efficiently manage challenging workload whilst maintaining organization
- Excellent crisis intervention skills
- Values autonomy while also effectively collaborating when needed
- Experience with trauma-informed practice, and advocating for marginalized populations
- Maintaining patience and unconditional positive regard
Certification
- Emergency First Aid with CPR C/AED
- CPI Nonviolent Crisis Intervention Training
- Naloxone Training
- Applied Suicide Intervention Skills Training (ASIST)
- Occupational Health & Safety Committee Part 1 Training from the BCFED Health & Safety Centre
Volunteering
- Lower Mainland Purpose Society: Health Contact Centre Outreach Worker - assembled Harm Reduction Kits and distributed them to clients in the community struggling with substance misuse and houselessness, referred clients to various social services (2021-2022)
- University of Victoria Student's Society: Peer Support Worker - provided confidential and non-judgemental support to peers, offered referrals to various community and university resources (2021-2022)
Timeline
Team Lead
St. Leonard's Youth And Family Services
07.2022 - 08.2023
Residential Child and Youth Care Worker
St. Leonard's Youth And Family Services
06.2021 - 06.2022
Stock Clerk
Cloverdale Paint
06.2020 - 08.2020
Crew Member
McDonald's
10.2016 - 06.2018
Bachelor of Arts - Psychology
University of Victoria
- Emergency First Aid with CPR C/AED
- CPI Nonviolent Crisis Intervention Training
- Naloxone Training
- Applied Suicide Intervention Skills Training (ASIST)
- Occupational Health & Safety Committee Part 1 Training from the BCFED Health & Safety Centre
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