Zoë Turner
Chilliwack,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server and Banquet Server
The Falls Golf Course
Chilliwack , BC
2021.05 - 2021.11
- Maintained energy and enthusiasm in fast-paced environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Set and reset tables to support serving staff.
Server
White Spot
Chilliwack , BC
2020.12 - 2021.07
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Host and Server
Boston Pizza
Surrey , BC
2015.10 - 2017.03
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Host
Ricky's All Day Grill
Surrey , BC
2014.12 - 2015.09
- Recorded available tables after seating each party using specialized seating software.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Documented reservations and communicated changes to guests.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
Education
Social Service Worker -
Vancouver Career College
Abbotsford, BC06.2023
High School Diploma -
North Delta Secondary School
Delta, BC06.2016
Skills
- Customer Service and Rapport
- Service-Oriented
- Warm and Friendly
- Team Player
- Cool Under Pressure
- Food Safety Standards
- High Energy and Stamina
Certification
Food Safe 2022 for Food Handlers
Canadian WHIMIS 2022
Standard First Aid & CPR 2022
Nonviolent Crisis Intervention 2022
Timeline
Server and Banquet Server
The Falls Golf Course
2021.05 - 2021.11
Server
White Spot
2020.12 - 2021.07
Host and Server
Boston Pizza
2015.10 - 2017.03
Host
Ricky's All Day Grill
2014.12 - 2015.09
Social Service Worker -
Vancouver Career College
High School Diploma -
North Delta Secondary School
Food Safe 2022 for Food Handlers
Canadian WHIMIS 2022
Standard First Aid & CPR 2022
Nonviolent Crisis Intervention 2022
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