Zoë LeBlanc
Toronto,ON
Summary
Detail-oriented team player with strong organizational skills and ability to work under pressure. Able to accurately handle multiple priorities simultaneously with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Server and Bartender
Duff's Famous Wings (College St.)
07.2021 - Current
- Provided customers with efficient and personalized service and collaborated with team members to maximize quality of service,
- Handled cash and card transactions accurately, ensuring daily financial reports balance.
- Relayed both customer and delivery app orders to kitchen quickly and accurately.
- Prepared restaurant for opening and maintained cleanliness throughout the day.
Server (Keyholder)
Wahlburgers Canada
04.2021 - 01.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
- Responsible for opening and closing restaurant, ensuring everything is stocked and in order.
- Maintained in-depth knowledge of menu and allergens, accurately relaying customer needs to kitchen staff.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Server and Gardener
Amherst Shore Country Inn
04.2017 - 08.2019
- Served customers 4 course meals, set tables, washed dishes, and did prep work in the kitchen.
- Tended to greenhouse, vegetable and flower gardens around the inn.
Peer Tutor
Mount Allison University
05.2018 - 01.2019
- Student leader in the 6-week START program aimed at helping first-year students adapt to university.
- Empowered students with effective time management techniques, supporting them in balancing academic obligations with extracurricular activities.
- Assisted students in improving their grades by offering personalized learning strategies tailored to individual needs.
Education
Bachelor of Music Performance
University of Toronto
Bachelor of Music
Mount Allison University
High School Diploma -
Riverview High School
Riverview, NB2016
Skills
- Meticulous Attention to Detail
- Microsoft Office proficiency
- Perceptive and Adept
- Ability to Prioritize and Multitask
- POS Systems and Ordering Platforms
- Calm Under Pressure
- Problem-Solving Aptitude
- Customer Relations
- Excellent Communication
- Smart Serve Certified
- Cash Handling and Payment Processing
Languages
English
Native or Bilingual
French
Professional Working
Volunteer Work
Foster Parent, Toronto Humane Society
2020-Present
Provide care to cats and dogs from the Toronto Humane Society while they await adoption.
Cashier, Riverview High School Music Canteen
2012-2016
Sold snacks and drinks during concerts and other events taking place at the school.
Gig Work
Uber Eats - Delivery Driver
2023-Present
Symphony New Brunswick - Substitute Horn
- Cirque Musica Wonderland, Nov./Dec. 2018
- SNB with Measha Bruggergosman, Jul. 2018
Tutta Musica - Substitute Horn
- Voices of the Earth, Apr. 2019
- The Nutcracker, Nov. 2018
St. Andrew's Festival Orchestra - Horn
- 33rd Annual Gala Festival Concert, Aug. 2019
- 33nd Annual Gala Festival Concert, Aug. 2018
Jeunesses Musicales NB - Soloist
- Emerging Artists Tour, Mar. 2018
Childcare Provider
2012-2016
- Cared for children aged 2-11 on occasional days and evenings.
- Cooked meals and ensured children were prepared and put to bed.
- Assisted in conflict resolution between siblings.
Timeline
Server and Bartender
Duff's Famous Wings (College St.)
07.2021 - Current
Server (Keyholder)
Wahlburgers Canada
04.2021 - 01.2024
Peer Tutor
Mount Allison University
05.2018 - 01.2019
Server and Gardener
Amherst Shore Country Inn
04.2017 - 08.2019
Bachelor of Music Performance
University of Toronto
Bachelor of Music
Mount Allison University
High School Diploma -
Riverview High School
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