Summary
Work History
Education
Skills
Languages
Timeline
Generic

Znawit Pawlos

Chilliwack,BC

Summary

Dependable Cooking Assistant with experience producing, planning and preparing meals in commercial kitchen environment. Familiar with production cooking techniques and standard recipes. ServSafe certified with well-developed knowledge of safe food handling and food temperature procedures.

Work History

Cooking Assistant

Asmara
  • Chopped vegetables, butchered meats and whisked sauces to prep food for service.
  • Performed various sanitation methods to maintain safe, secure and clean kitchen.
  • Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
  • Developed strong multitasking skills while proficiently handling multiple orders during peak hours.
  • Collaborated with advanced skilled and experienced cooks to prepare high-quality meals.
  • Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
  • Supported fellow kitchen staff with timely preparation of ingredients, fostering a collaborative work environment.
  • Enhanced food presentation by skillfully arranging dishes and garnishes.
  • Worked with chef to prepare daily food specials and other supplies.

Customer Service Representative

Asmara International
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Cleaning Manager

Owner Operator Independent
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
  • Enhanced client satisfaction with thorough attention to detail in all cleaning tasks, ensuring spaces were well-maintained and presentable.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, resolving issues as needed.
  • Continuously sought out industry best practices for improving the efficiency of cleaning operations at the facility.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Managed laundry sorting, washing, drying, and ironing.

Education

12 - Pastoral Theology

Universe of Asmara
Asmara Eritrea
06.2000

Skills

  • Food Storage
  • Vegetable Cutting
  • Sauteing Techniques
  • Frying techniques
  • Food presentation
  • Kitchen Organization
  • Vegetarian Cooking
  • Appetizer Preparation
  • Menu Planning
  • Food pairing

Languages

English
Professional Working
Tigrigna
Professional Working
Amharic
Professional Working

Timeline

Cooking Assistant

Asmara

Customer Service Representative

Asmara International

Cleaning Manager

Owner Operator Independent

12 - Pastoral Theology

Universe of Asmara
Znawit Pawlos