Zahra Jessa
Markham,ON
Summary
Dedicated Nurse with a strong focus on quality improvement and community health, seeking a temporary full-time position with York Region Public Health. Eager to leverage my expertise in health promotion, program planning, and data analysis to contribute to the Quality Assurance/CQI program, enhancing operational effectiveness and promoting the well-being of individuals, families, and the broader community.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead
York Region Public Health
01.2023 - Current
- Integrated COVID and VPD under a unified team, optimizing resources and practices
- Addressed operational challenges, improving clinic flow through strategic solutions
- Developed and updated training documents and resources, ensuring staff proficiency
- Contributed to Continuous Quality Improvement (CQI) projects
- Developed training resources for new vaccines, ensuring effective information dissemination
- Utilized clinic planning tools and the Verto booking system for appointment scheduling
- Transformed raw data into organized charts and tables
- Communicated effectively with clients of all ages, including infants and children, implementing strategies for immunization.
Vaccine Supply Nurse
York Region Public Health
04.2021 - Current
- Managed vaccine inventory, cold chain maintenance, and daily counts
- Trained and supported pre-loaders and vaccine supply nurses
- Monitored and adjusted inventory in COVAX, using Geocortex for daily reporting
- Attended to medical emergencies
- Developed training content and documentation for vaccine supply roles.
Coordinator
York Region Public Health
07.2021 - 08.2021
- Improved clinic flow and structure efficiency
- Assisted staff and clients with problem-solving and issue resolution
- Led training sessions on first aid procedures related to vaccination
- Updated staff on new guidelines and procedures
- De-escalated clients during sensitive situations regarding vaccine concerns.
Case Manager
York Region Public Health
12.2020 - 11.2021
- Provided support and health teaching to Covid-19 positive clients
- Documented client information and tracked exposure locations
- Used COVax and Connecting Ontario for client file reviews
- Trained new staff in the case management role.
Registered Nurse-Inpatient MSK
Southlake Regional Health Center
11.2020 - 12.2021
- Provided patient care and education
- Coordinated care for multiple patients per shift
- Communicated with primary care physicians and emergency care providers
- Administered medications and monitored patient responses
- Collaborated with clinical staff for treatment preparation and intervention.
Education
Bachelor of Science - Nursing
Ryerson University
Toronto, ON06.2019
Skills
- Team oversight
- Communication
- Mentoring and coaching
- RN Case Management
- Covax Documentation system
- Panorama Documentation system
- Interprofessional collaboration
- Leadership
- Teamwork
- Problem solving
- Adaptability
- Program Planning and Implementation
- Data Analysis and Reporting
- Collaboration and Partnership Building
- Strong Communication and Interpersonal Skills
- EMR Proficiency
- Panorama
- COVAX
- EPIC
- Meditech
Committees
- IDC Director’s Advisory Committee (DAC) Member
- Vaccine Subject Matter Expert - Co-chair (York Region)
- QA/CQI Committee (York Region)
- Resiliency, Engagement and Wellness Advisory Committee - Chair (York Region)
- Training and Technology Summer Committee – Chair
Certification
College of Nurses of Ontario
10/06/2019
CPR-BLS
06/11/2024
First Aid
06/23/2023
Brain Story certification
Timeline
Team Lead
York Region Public Health
01.2023 - Current
Coordinator
York Region Public Health
07.2021 - 08.2021
Vaccine Supply Nurse
York Region Public Health
04.2021 - Current
Case Manager
York Region Public Health
12.2020 - 11.2021
Registered Nurse-Inpatient MSK
Southlake Regional Health Center
11.2020 - 12.2021
Bachelor of Science - Nursing
Ryerson University
College of Nurses of Ontario
10/06/2019
CPR-BLS
06/11/2024
First Aid
06/23/2023
Brain Story certification
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