Ziyovuddin Rikhsiboev
Vancouver,BC
Summary
Dynamic and results-oriented professional with extensive experience at BlueShore Financial, adept in Microsoft Excel and relationship management. Excelled in optimizing financial operations and enhancing customer loyalty through empathetic dispute resolution. Proven track record in improving client investment portfolios, demonstrating a unique blend of analytical and interpersonal skills.
Overview
1
1
year of professional experience
Work History
Financial Services Associate
BlueShore Financial
08.2024 - Current
- Opened accounts for new and existing customers and assisted customers in completing application forms.
- Provided financial reports and interpreted financial information to managerial staff while recommending further courses of action.
- Monitored loans and accounts payable and receivable to keep current.
- Proposed investment products to customers.
Customer Service Representative
EastWest Market
01.2024 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor Of Applied Science - Computational Science
Simon Fraser University
Vancouver, BCBachelor Of Administration - Business Communication
University Canada West
Vancouver, BC12.2024
Skills
- Microsoft Excel expertise
- Sales skills
- Cash reconciliation
- Computational skills
Languages
English
Full Professional
Russian
Native or Bilingual
Uzbek
Native or Bilingual
Timeline
Financial Services Associate
BlueShore Financial
08.2024 - Current
Customer Service Representative
EastWest Market
01.2024 - 01.2025
Bachelor Of Applied Science - Computational Science
Simon Fraser University
Bachelor Of Administration - Business Communication
University Canada West
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