I am a friendly and capable professional seeking an opportunity to contribute to a dynamic team that fosters career growth. My skills enable me to work effectively both independently and collaboratively, driving towards the achievement of company goals.
- Providing customers with polite, knowledgeable, engaging, and educational responses to their questions can boost their confidence.
- Respond to customer calls about routine credit card transactions, questions, account maintenance, and Tier 1 online assistance.
- Assess client preferences through customer contact in addition to reviewing and updating customer data in the system and on-screen consumer information.
- High-quality service and satisfying the client's needs while applying sound judgment and flexibility to offer appropriate concepts or solutions.
- Accurately complete the required papers for each transaction.
- Collaborate on tasks, create a welcoming and diverse work environment, offer direction and unpaid assistance, and resolve communication issues.