ZIYA PATEL
Toronto,ON
Summary
. Efficient Head Server with 5 years of foodservice experience. Offers exceptional knowledge of server practices and customer relations. Proven to drive revenue through upselling.
Overview
2
2
years of professional experience
Work History
Head Server
Amsterdam BrewHouse
03.2024 - Current
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
Server
The Old Spaghetti Factory
06.2023 - 02.2024
- Greeted and accommodated guests, building positive experience from first interaction
- Resolved customer complaints and inquiries in a timely manner
- Demonstrated ability to interact with customers in a friendly and professional manner.
Full Service Server
Siempre Restaurant
04.2022 - 03.2023
- Exercised focus and concentration to keep track of tables and remember orders
- Memorized menu to help diners make informed meal choices
- Prepared and served food and beverages to customers
- Assisted with training of new staff members
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Education
Academic Bridging Program -
University of Toronto
Bachelor of Arts - Political Science With International Relations
University of Toronto
Toronto, ON04.2026
Skills
- High-Volume Dining
- New staff training
- Wine and Liquor Service
- Pos Operation
- Beverage Preparation
References
References available upon request
Timeline
Head Server
Amsterdam BrewHouse
03.2024 - Current
Server
The Old Spaghetti Factory
06.2023 - 02.2024
Full Service Server
Siempre Restaurant
04.2022 - 03.2023
Academic Bridging Program -
University of Toronto
Bachelor of Arts - Political Science With International Relations
University of Toronto
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