Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Jeff Qi

Edmonton,AB

Summary

Successful being a Manager 7 years offering strong background in supervising and mentoring employees in a busy distribution warehouse settings.

Overview

10
10
years of professional experience

Work History

Ops Manager

FedEx Ground
Nisku, AB
11.2021 - Current
  • Managed daily operations, including scheduling, training new hires, and overseeing performance evaluations to ensure optimal team performance.
  • Implemented employee recognition and rewards practices, resulting in improved morale and enhanced communication between management and staff.
  • Developed and executed performance and labor strategies to enhance efficiency, resulting in reduced costs and increased productivity.
  • Motivated and evaluated personnel, providing guidance and support for performance improvement and goal achievement.
  • Conducted regular safety meetings and evaluations of the workplace environment and equipment to identify and address potential safety issues.
  • Monitored employee performance to ensure compliance with safety policies and adherence to safe working practices, promoting a culture of safety and well-being.

Warehouse Manager

ifurniture Canada
Edmonton, AB
08.2017 - 09.2021
  • Managed daily operations, including scheduling, training new hires, and overseeing performance evaluations to ensure optimal team performance.
  • Managed third-party online sales platforms such as Wayfair.ca and Amazon, optimizing product listings and monitoring sales performance.
  • Orchestrated warehouse design to maximize storage space for stock while strategically allocating high-traffic zones for efficient movement.
  • Cultivated and maintained strong relationships with customers, vendors, and transport companies to ensure smooth operations and timely delivery of goods.
  • Provided crucial information to shipping and receiving personnel regarding inventory stock, enabling efficient handling and accurate record-keeping.
  • Applied expertise in scheduling, organization, and routing to enhance delivery planning, optimizing routes and minimizing transit times.

Grocery Department Manager

For Real Foodmart
Richmond, BC
06.2014 - 05.2015
  • Distributed daily tasks to appropriate employees and checked to ensure all duties were completed within expected time frames.
  • Delivered expert customer service to all store patrons and assisted with locating desired items.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Directed and supervised staff performance.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.

Education

Some College (No Degree) - Computer Programming, Specific Applications

Langara College
Vancouver, BC

Skills

  • Safety standards
  • Logistics
  • Staff training and development
  • computer skill
  • Employee Team Supervision
  • Customer care
  • Vendor management
  • Project planning and scheduling
  • Operational Excellence

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual

Accomplishments

  • Achieved Dock Certificate in a 24 consecutive month.
  • Exceeded sales goals by an average of 150% in 2020
  • Negotiated with vendors, saving for the company annually.
  • Developed relationships with Wayfair.ca and typically exceeded sales 15% of total sales.

Timeline

Ops Manager

FedEx Ground
11.2021 - Current

Warehouse Manager

ifurniture Canada
08.2017 - 09.2021

Grocery Department Manager

For Real Foodmart
06.2014 - 05.2015

Some College (No Degree) - Computer Programming, Specific Applications

Langara College

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Jeff Qi