Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
COMMUNICATION AND GREETINGS
NIKE SPORTS CAMP, FC DURHAM ACADEMY
Facilitated introductions and interacted with individuals, providing assistance and information as needed
Managed attendance and maintained order, ensuring smooth operations through effective collaboration with peers
Coached young children, enhancing their understanding and skills through drills and demonstrations, serving as a role model
Teacher Helper
Academic Peer Tutor
Ajax, ON
01.2023 - Current
Improved overall school-wide academic performance by contributing to the development of peer tutoring programs and services between a variety of grades and subjects.
Sports and Club Volunteer
Ajax, ON
01.2023 - 06.2024
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Encouraged and promoted fundraising efforts
Education
High School Diploma -
ARCHBISHOP DENIS O'CONNOR
Ajax, ON
06.2025
Skills
Organization and cleanliness
Time Management
Problem Solving
Can work independently
Communication
Collaboration
Positive Attitude
Team Player
Verbal Communication
Activities
An adventurous student in high school with strong leadership, communication, and adaptability capabilities. Enjoys a challenge and has good problem-solving skills. My passion, responsibility, problem-solving skills, and other admirable qualities make me a valuable addition to any team. I'm excited to contribute my unique perspective and dedication to creating positive outcomes. Thank you for considering me as a potential asset-I'm ready to take on new challenges and make a meaningful impact.
Leadership, Communication, and Education Programs at Rexdale Community Health CentreLeadership, Communication, and Education Programs at Rexdale Community Health Centre
ul liWorking as part of the Corporate IT Team for a US based clients of Incedo Inc./li liFirst and Second Level Support in Windows and VMware environments./li liHands on experience of managing Incidents and Requests using ITSM tool./li liProviding desktop support to employees by implementing ITIL concepts in person and using remote tools./li liCoordinating with Users and Coworkers remotely over Calls/MS Teams/E-mails by applying effective communication and proper documentation of the work in a ticket./li liWorking on MS Active directory to apply group policies, password reset and directory management and for frequent user account lockout issues in a timely manner./li liAdhering to the pre-defined SLA's set for Resolution/Response of Incidents and Service Requests./li liRespond to outages both during normal business hours and after hours on a need basis (on-call support)./li liVulnerability and Patch management along with VM Backup./li liInfrastructure Monitoring and Resolution of Alerts generated by IT Devices./li/ul at Incedo Inc.ul liWorking as part of the Corporate IT Team for a US based clients of Incedo Inc./li liFirst and Second Level Support in Windows and VMware environments./li liHands on experience of managing Incidents and Requests using ITSM tool./li liProviding desktop support to employees by implementing ITIL concepts in person and using remote tools./li liCoordinating with Users and Coworkers remotely over Calls/MS Teams/E-mails by applying effective communication and proper documentation of the work in a ticket./li liWorking on MS Active directory to apply group policies, password reset and directory management and for frequent user account lockout issues in a timely manner./li liAdhering to the pre-defined SLA's set for Resolution/Response of Incidents and Service Requests./li liRespond to outages both during normal business hours and after hours on a need basis (on-call support)./li liVulnerability and Patch management along with VM Backup./li liInfrastructure Monitoring and Resolution of Alerts generated by IT Devices./li/ul at Incedo Inc.