Zitong Huang
Edmonton,Alberta
Summary
Possesses a strong internal drive, excellent communication and problem-solving skills, as well as a high level of patience and curiosity. Demonstrates strong team leadership abilities, a wide range of interests, and a deep sense of empathy and care for people.
Overview
2025
2025
years of professional experience
Work History
Web Content Editor
LifeAB Network Ltd.
Edmonton, AB
02.2022 - Current
- Edit and proofread the e-article content, including spelling and grammar check, to ensure the article’s quality and readers satisfaction.
- Work with the director to evaluate the article’s style and format to ensure it can capture readers’ attention.
- Conduct fact-checking for the materials that were published in the article to ensure the accuracy of the content.
- Decide article’s layout, image chosen, and organize marketing materials layout in the article.
- Collaborate with other office staff to schedule the publication date and ensure the article is published on time.
Sales Manager
LifeAB Network LTD.
Edmonton, AB
04.2021 - 02.2022
- Provided timely and professional service to customers, offering tailored recommendations to ensure customer satisfaction.
- Collaborated with the marketing team to suggest promotional strategies, refine promotional copy, and assist in creating promotional materials.
- Operated the customer database to manage client information and informed customers of special offers in a timely manner.
- Regularly followed up with customers, proactively seeking feedback and offering personalized support based on their needs.
- Handled high customer volume efficiently, serving an average of over 100 clients per day.
- Consistently met monthly targets with an average monthly sales revenue of $4,000.
Waitress
Chinese SuYan Restaurant
Jiangsu, China
- Greeted and seated customers promptly, ensuring a welcoming and positive dining experience
- Took accurate food and beverage orders, provided menu recommendations, and ensured timely delivery of orders
- Addressed customer inquiries and resolved complaints professionally to ensure customer satisfaction
- Informed customers about daily specials, promotions, and new menu items to enhance sales
- Maintained a clean and organized dining area, including table setup, resetting tables, and ensuring compliance with hygiene standards
Education
Bachelor of Arts - Major in Economics, Minor in Mathematics
University of Alberta
Edmonton, AB12-2021
Skills
- Cetified Food Handler (CIFS)
- Excellent customer service and communication skills
- Efficient in maintaining cleanliness and food safety standards
- Strong teamwork and problem-solving abilities
Timeline
Web Content Editor
LifeAB Network Ltd.
02.2022 - Current
Sales Manager
LifeAB Network LTD.
04.2021 - 02.2022
Waitress
Chinese SuYan Restaurant
Bachelor of Arts - Major in Economics, Minor in Mathematics
University of Alberta
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