Zitlalic Moreno
Bloomington
Summary
I've learned lots of great skills with the positions I've held. I’ve always had a positive attitude in the work place and am always willing to learn new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Recording Document Specialist
eRecording Partners Networks, LLC
Redlands
08.2021 - 01.2024
- Examine real estate documents to submit to the county on time
- Always make sure it included everything that the county wants on the documents
- Return real estate documents back to clients through mail
- Follow up with emails
- Training courses
- Etc ..
Shiflead
Wingstop
Fontana
11.2019 - 12.2020
- Give outstanding services by providing a guest-friendly environment
- Make Sure safe handling procedures are being followed
- Handle guests complaints
- Open and/ or close the restaurant
- Assist all other positions when necessary
- Make bank deposits
- Count cashier drawers at the beginning and the end of the shift
- Work the register
- Pack the orders in the bags
- Cook fries
- Satisfy the customer
Courtesy Clerk
Stater Brothers
Fontana
02.2018 - 06.2018
- Bag the customers purchases
- Assist customers to their vehicles with their purchases
- Retrieve shopping carts from the parking lots and surrounding areas
- Maintain cleanliness of the checkstand area
- Return non-purchased items to their proper shelf location
- Assist customers with their questions
- Secure price verification for clerks
- Maintain routine sweeping of the sales floor
- Handle clean-ups as required throughout the store
- Maintain routine sweeping of the sales floor
- Other related duties as required
Package Handler
Fedex Ground
Bloomington
09.2017 - 01.2018
- Loading and unloading trailers by hand
- Scanning packages for appropriate processing
- Physical bending, twisting, kneeling in a safe manner
Education
High School Diploma -
Slover Mountain High School
Bloomington06.2017
Skills
- Great Communication Skills
- Ability to work under pressure
- Adaptability
- Good at multitasking
- Great Organization skills
- Initiative
- Document examination
- Customer communication
- Email correspondence
- Attention to detail
- Problem solving
- Customer service
- Teamwork and collaboration
- Multitasking efficiency
- File documentation
- Teamwork
- Goal setting
- Digital file organization
- Formatting
- Professionalism
- Document organization
- Data entry
Timeline
Recording Document Specialist
eRecording Partners Networks, LLC
08.2021 - 01.2024
Shiflead
Wingstop
11.2019 - 12.2020
Courtesy Clerk
Stater Brothers
02.2018 - 06.2018
Package Handler
Fedex Ground
09.2017 - 01.2018
High School Diploma -
Slover Mountain High School