Summary
Work History
Education
Skills
Languages
Timeline
Generic

Zitlali Cruz

Monrovia

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, at Carl's Jr. Proven ability in customer service and staff training, ensuring exceptional dining experiences. Skilled in problem-solving and basic math, effectively managing transactions and kitchen operations while maintaining high standards of cleanliness and efficiency.


Work History

Cashier

Carls Jr
06.2025 - Current
  • Processed customer transactions efficiently and accurately using point-of-sale system.
  • Assisted customers with menu selections, ensuring positive dining experiences.
  • Maintained cleanliness of work area and dining space, adhering to health standards.
  • Handled cash and credit transactions securely, minimizing discrepancies.
  • Assisted in training new cashiers on point-of-sale systems and customer service protocols.
  • Processed both cash and card purchases and returns.

Cook

Carls Jr
06.2025 - Current
  • Prepared and cooked menu items according to established recipes and standards.
  • Maintained cleanliness and organization of kitchen workspace to ensure safety and efficiency.
  • Assisted in inventory management by monitoring stock levels and reporting shortages.
  • Operated kitchen equipment safely, following all safety protocols during food preparation.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Education

High School Diploma -

Monrovia High School
Monrovia, CA

Real Estate

Citrus College
Glendora, CA
06-2027

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Issue resolution
  • Staff training
  • Empathy and patience
  • Basic math
  • Problem-solving

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Cashier

Carls Jr
06.2025 - Current

Cook

Carls Jr
06.2025 - Current

High School Diploma -

Monrovia High School

Real Estate

Citrus College

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Zitlali Cruz