Zithlaly Lujano
Bakersfield
Summary
Experienced customer service representative with a proven track record of handling inquiries, ensuring satisfaction, and resolving issues. Skilled in collaborating with cross-functional teams and effectively communicating with a diverse population. Passionate about contributing to a better society through a customer service position.
Overview
3
3
years of professional experience
Work History
Cashier
The Flame Broiler
04.2020 - 10.2021
- Provided customer service
- Trained new employees and provided guidance
- Balance the cash registers
- Fast learner
- Compromise with customers
- Effective communication
- Thrives in dynamic environments
- Collaborating with others
Fast food worker
Subway
02.2019 - 01.2020
- Mentored new employees
- Customer support
- Balance the cash registers
- Maintain daily activity log
- Negotiated with customers
- Empathetic understanding
- Flexible
Education
Bachelor of Arts - Sociology
California State University
Bakersfield, CA05.2025
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Sales expertise
Timeline
Cashier
The Flame Broiler
04.2020 - 10.2021
Fast food worker
Subway
02.2019 - 01.2020
Bachelor of Arts - Sociology
California State University
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