Ziteng Yu
San Diego
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Server
Super Dumplings
09.2025 - Current
- Provided exceptional customer service to enhance dining experience.
- Assisted in food preparation and presentation, ensuring quality standards.
- Collaborated with team members to maintain efficient service flow.
- Managed order accuracy and timeliness to satisfy guest expectations.
- Trained new staff on restaurant procedures and best practices.
- Maintained cleanliness and organization of dining area for guest comfort.
- Adapted quickly to changing priorities during peak hours to ensure efficiency.
- Handled cash transactions accurately and efficiently at point of sale.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Employee
FujiSan
06.2023 - 07.2023
- Preparing, assembling, displaying sushi and other Asian-inspired dishes and providing excellent customer service.
- Responsible for training, supporting, and ensuring operational excellence at FujiSan.
- Worked effectively in fast-paced environments.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Science - Nursing
Victor Valley College
Victorville, CA12.2024
High School Diploma -
Victor Valley High School
Victorville, CA05.2024
AVID -
Victor Valley High School
Victorville, CA05.2024
AFJROTC -
Victor Valley High School
Victorville, CA05.2024
Associate of Science - Nursing
San Diego City College
San Diego, CAAssociate of Science - Nursing
San Diego Mesa College
San Diego, CASkills
- Stay concentrated in a loud environment
- Organized
- Leadership
- Team collaboration
- Workplace safety
- Effective communication
- Time management
- Customer service
- Friendly, positive attitude
- Task prioritization
- Multitasking
Accomplishments
- AFJROTC Certification of Completion 2021-2024
- Cadet Captain (Operation Squadron Commander) 2021-2022
- Silver Star Community Service Award 2021-2022
- Principal's List Award 2021-2022
- Cadet Lieutenant Colonel (Group Commander) 2022-2023
- Certified Promoting Diversity, Equity, and Inclusion as a SkillsUSA Leader 2022-2023
- Career and Technical Education Knowledge Certification 2022-2023
- Sexual Harassment and Abusive Conduct Prevention Training Completion Certificate 2022-2023
- Medical Assistant Certificate of Completion 2022-2023
- Honor Roll Award 2022-2023
- Military Officers Association of America Award 2022-2023
- Daedalian Award 2022-2023
- Military Order of the Purple Heart Award 2022-2023
- Distinguished Unit with Merit Award 2022-2023
- Silver Star Community Service Award 2022-2023
- Daughters of the American Revolution Award 2023-2024
- Silver Star Community Service Award 2023-2024
- AVID Social Media Managing Officer 2023-2024
- Cadet Chief Master Sergeant (Senior Enlisted Advisor) 2023-2024
- Principal's List Award 2023-2024
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Server
Super Dumplings
09.2025 - Current
Employee
FujiSan
06.2023 - 07.2023
High School Diploma -
Victor Valley High School
AVID -
Victor Valley High School
AFJROTC -
Victor Valley High School
Associate of Science - Nursing
Victor Valley College
Associate of Science - Nursing
San Diego City College
Associate of Science - Nursing
San Diego Mesa College