Zishan Mahbub
Kamloops,BC
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Manager
MGH Group
03.2018 - 10.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Post-Baccaleurate Diploma - Supply Chain Management
Thompson River University
Kamloops, BC12.2025
BBA - Accounting And Finance
BRAC University
Dhaka, Bangladesh12.2014
Skills
- Operations Management
- Business Development
- Strategic Planning
- MS Office
- SAP
- Time Management
- Business Planning
- Negotiation
- Verbal and Written Communication
- Customer Relationship Management (CRM)
- Supply Chain Management
- Revenue Forecasting
- Cost Control
Languages
English
Full Professional
Hindi
Limited Working
Bengali
Native or Bilingual
Timeline
Manager
MGH Group
03.2018 - 10.2023
Post-Baccaleurate Diploma - Supply Chain Management
Thompson River University
BBA - Accounting And Finance
BRAC University
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