Ziralkumar Patel
Niverville,MB
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
4
4
years of professional experience
Work History
Supervisor
Dairy Queen
Niverville , Manitoba
01.2024 - Current
- Created new strategies for improving customer service standards within the organization.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Directed and supervised team of 15 employees in daily operations.
- Collaborated with other departments to coordinate workflow processes between teams.
Manager
Bhandari
Montreal, Quebec
09.2021 - 01.2024
- Provided leadership during times of organizational change or crisis situations.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with regulatory requirements and industry standards.
Education
Attestation of College Studies - Computer Science
College National De Science And Technology
Montreal, Quebec08-2023
Skills
- Customer service
- Team leadership
- Employee training
- Regulatory compliance
Timeline
Supervisor
Dairy Queen
01.2024 - Current
Manager
Bhandari
09.2021 - 01.2024
Attestation of College Studies - Computer Science
College National De Science And Technology