• Reached out to 500–600 potential clients via WeChat under the guidance of the sales manager to introduce new products, focusing on the 3D Holographic Lightbox.
• Promoted product features and handled inquiries about pricing and specifications through phone and chat communication.
• Compiled and organized sales data in Excel to support team discussions during weekly meetings.
• Contributed to the creation of 10 promotional TikTok videos, generating over 20,000 views; assisted with video content and campaign ideas.
• Delivered weekly tutoring sessions to help students master intermediate-level microeconomics concepts.
• Designed lesson plans, answered student questions, assigned homework, and provided feedback on homework and test preparation.
•Communicated with parents as needed to report on student progress and academic performance.
Highly motivated and detail-oriented team player with extensive financial experience, dedicated to ensuring smooth operations and providing exceptional customer service. Additionally, I bring one year of sales expertise in import-export and international trade, with a strong track record in identifying business opportunities, maintaining supplier relationships, and handling customer inquiries. My exceptional communication and interpersonal skills are instrumental in delivering top-tier customer service.
Holy Family Hospital, Vancouver, Canada 12.2023- 06.2024
Community Wellness and Reading Program, London, Canada 05.2025 - Present
• Customer Service
• Problem Solving
• Flexibility
• Adaptability
• Communication Skills
• Team Collaboration
• Organization
• Mentorship and Support
David Hsu
Pharmacy Assistant Team Lead,
Medisystem
Phone: 778-581-7688
Email: david.hsu@imedisystem.com
DanDan Zhao
Postdoctoral Associate,
Western University
Phone: 437-340-3233
Email: dzhao282@uwo.ca
Wendy Jiang
Overseas Manager,
Gicl Aluminum Ltd
Phone: +86 173-0262-8219
Email: szgicl@vip.163.com