Zion Diamond
Port Coquitlam
Summary
Experienced customer service representative and dependable communicator with a focus on problem-solving and client satisfaction. Seeking a challenging role that values exceptional customer service skills and drive for success in a dynamic environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hickory Farms
10.2024 - 01.2025
- Optimized product displays, leading to a substantial increase in impulse purchases and overall store revenue
Sales Associate
Ardene
08.2022 - 07.2023
- Kept a clean, clean inventory and carefully selected displays of changing seasonal attire and accessories
- Provided quick and precise cash flow by managing POS system transactions including credit, cash, exchanges, returns, and refunds
- Actively kept up with the latest promotions and special offers
- Counted stock, found any errors quickly, and adjusted it to ensure accurate inventory counts for more than 300 products
Food Service Worker
McDonald's
04.2022 - 06.2022
- Consistently swept, mopped, restocked, and removed trash to maintain a clean environment in the dining areas, restrooms, and workstations
- Efficiently and professionally handled any customer complaints, referring them to management as necessary
- Greeted customers, processed payments through a POS system, and fulfilled hundreds of orders per shift
- Prepared and served customized coffee, tea, and smoothie drinks
Education
High school diploma -
Pinetree Secondary
Port Coquitlam, BC02.2024
Skills
- POS
- Cash Handling
- Communication
- Customer Service
- Food Service
- Inventory Management
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Sales Associate
Hickory Farms
10.2024 - 01.2025
Sales Associate
Ardene
08.2022 - 07.2023
Food Service Worker
McDonald's
04.2022 - 06.2022
High school diploma -
Pinetree Secondary
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