Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Zinnia Gill

Brampton

Summary

I am a reliable and innovative individual who will prove to be an exceptional asset. have strong collaboration skills as well as admirable etiquette when socializing. I handle situations with patience and politeness. Under pressure, I use my interpersonal and problem-solving skills to create an undisturbed and restful environment.

Overview

4
4
years of professional experience

Work History

Team Leader

William Osler Health System
04.2022 - Current

- Interviewed/surveyed patients in the cardiology, respirology, mental health and dialysis units about their perspective of the natural surrounding of the hospital
- Analyzed weather going outside speeds up recovery
- Promoted hospital built-in parks for patients

- Taking attendance of volunteers
- Providing updates
- Ensuring all equipment is always stocked
- Looking up visitor/patient details
- Attending any phonecalls
- Acting as a translator between doctors/patients
- Providing directions

Blog Director

Seeds Of Diversity
08.2020 - 12.2022
  • Set up blog to engage the community for positive change towards the environment
  • Marketed/advertised the organization
  • Edited/proofread volunteers’ writing pieces
  • Developed digital art promoting the blog
  • Organized deadlines for submission

Associate

Canada's Wonderland
04.2022 - 09.2022
  • Customer service
  • Checking-in guests at the park
  • Checking and scanning IDs and ticket documentation
  • Answering any guests' questions and providing information
  • Answering commercial phonecalls
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Volunteer

Region Of Peel
01.2021 - 12.2021
  • Controlled crowd-flow
  • Checking health cards
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.

Digital Marketer

Canadian Cancer Society
08.2019 - 10.2019


  • Developed engaging content for social media platforms, resulting in higher user engagement rates.
  • Boosted online sales through targeted email marketing campaigns and personalized messaging.
  • Created visuals on online platforms

Education

Bachelor of Science - Environmental Studies

Wilfrid Laurier University
Waterloo, ON
04.2027

High School Diploma -

Harold M. Brathwaite Secondary School
Brampton, ON
06.2023

Skills

  • Conflict Resolution
  • Performance Improvement
  • Problem-Solving
  • Issue Resolution
  • Active Listening
  • Key Performance Indicators
  • Cross-functional Collaboration
  • Performance Management
  • Effective Communication
  • Project Management
  • Team Building
  • Emotional Intelligence
  • Process Improvement
  • Decision Making
  • Technical Expertise
  • Influencing Skills
  • Resource Allocation
  • Data Analysis
  • Issue Research

Accomplishments

    Citizenship Award for demonstration in exceptional qualities in Citizenship

    Honor Roll for academic achievement


Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
French
Limited Working

Timeline

Team Leader

William Osler Health System
04.2022 - Current

Associate

Canada's Wonderland
04.2022 - 09.2022

Volunteer

Region Of Peel
01.2021 - 12.2021

Blog Director

Seeds Of Diversity
08.2020 - 12.2022

Digital Marketer

Canadian Cancer Society
08.2019 - 10.2019

Bachelor of Science - Environmental Studies

Wilfrid Laurier University

High School Diploma -

Harold M. Brathwaite Secondary School
Zinnia Gill