Zinet Wright
Whitby,ON
Summary
Motivated individual with a comprehensive understanding of social justice issues and the various systems that impact marginalized communities. Passionate about creating and implementing programs that provide support to communities and individuals in need. Known for a collaborative and analytical approach, excels at building strategic partnerships, advocating for clients, and driving positive change for the community.
Overview
8
8
years of professional experience
Work History
Bartender/Bar Manager
Piper Arms Pub
06.2021 - Current
- Accurately acquired food and drink orders from customers to provide exceptional customer service
- Overall highest guest check average for 2 consecutive weeks
- In early 2022 was promoted to bar manager
- Hired and organized staff scheduling to increase daily productivity
- Responsible for opening and closing the restaurant as scheduled
- Mentored and trained new team members on Aireus POS system operation, customer service strategies, and sales goals.
Bartender/Server
St. Louis Bar and Grill
06.2019 - 12.2021
- Memorized over 20 menu items and rotating promotions to give guests customized recommendations
- Promptly handled Squirrel POS system transactions, including credit, cash, debit, and gift cards, to ensure unified and accurate cash flow
- Greet new and returning customers and developed relationships resulting in customer loyalty
- Responsible for leading the floor to guarantee a polished dinner service.
Supervisor/Server/Expo
Jack Asstor's
09.2018 - 01.2020
- Confidently took guests food and drink order making sure to upsell on premium alcohol and sides
- Consistently recognized for completing a 'perfect service' (alcoholic drink, app, main, dessert)
- In 2019 promoted to supervisor
- Due to fast-paced work ethic was also used as an expeditor for the restaurant on busy nights.
Server/Bartender
Moxie's Grill and Bar
07.2016 - 11.2018
- Undeniably maintained an organized section and bar
- Executed and crafted cocktails while being able to recommend proper pairings for meals
- Successfully implemented a positive experience for guests while completing the proper steps of service
- Frequently awarded for positive guest reviews.
Education
College Diploma - Social Service Worker
Durham College
Durham, ON04.2026
Advertising, Marketing and Communications -
Durham College
01.2015
Skills
- Communication Skills
- Reliable
- Case Management
- Crisis Assessment
- Cultural Competency
- CPR, First Aid, AED
- Efficient under pressure
- Knowledge of medical and psychiatric terminology
Accomplishments
- CPR, First Aid and AED Trained
Timeline
Bartender/Bar Manager
Piper Arms Pub
06.2021 - Current
Bartender/Server
St. Louis Bar and Grill
06.2019 - 12.2021
Supervisor/Server/Expo
Jack Asstor's
09.2018 - 01.2020
Server/Bartender
Moxie's Grill and Bar
07.2016 - 11.2018
College Diploma - Social Service Worker
Durham College
Advertising, Marketing and Communications -
Durham College
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