Zinet Mohammad Saber
Hamilton,ON
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Prime Time Dental. Proven ability to adapt quickly and manage multiple tasks effectively, ensuring patient satisfaction and operational efficiency. Experienced in administrative support and mentoring, committed to creating positive experiences in every interaction.
Overview
6
6
years of professional experience
Work History
Concierge
Prime Time Dental
02.2025 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Helped patients complete necessary medical forms and documentation.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Team Member
Funvilla
01.2025 - 04.2025
- Developed a safe and nurturing environment for kids to explore and learn through play.
- Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experiences by organizing and executing engaging birthday party activities.
Cashier
Zarkys Fine Foods
06.2022 - 02.2025
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Front Desk Receptionist (co-op Student)
Century Stone Dental
02.2024 - 06.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service to create positive experiences and build patient trust.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
Assistant Restaurant Manager
Lazeez Shawarma
12.2020 - 11.2022
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Worked effectively in fast-paced environments.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Front Desk Receptionist/ Mentor
Shelldale
12.2019 - 01.2020
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Assisted youth with homework assignments, sports, and fitness, art and literacy.
Education
High School Diploma -
Sir Alan Mac Nab Secondary School
Hamilton, ON06-2023
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Excellent multitasking
- Telephone etiquette
- Training and mentoring
- Administrative support
Languages
French
Limited Working
Hindi
Limited Working
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Concierge
Prime Time Dental
02.2025 - Current
Team Member
Funvilla
01.2025 - 04.2025
Front Desk Receptionist (co-op Student)
Century Stone Dental
02.2024 - 06.2024
Cashier
Zarkys Fine Foods
06.2022 - 02.2025
Assistant Restaurant Manager
Lazeez Shawarma
12.2020 - 11.2022
Front Desk Receptionist/ Mentor
Shelldale
12.2019 - 01.2020
High School Diploma -
Sir Alan Mac Nab Secondary School
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