Zineb LEMJEREB
Process Lead - Quality Specialist - Continuous Improvement - HACCP - (En/Fr)
Hawkesbury
Summary
Experienced Process Lead with a strong background in quality control and continuous improvement. Skilled in supplier audits, risk assessment, and ISO9001/AS9100 compliance. Proven ability to optimize processes, reduce waste, and enhance efficiency using Six Sigma and MRP/ERP (SAP) systems. Strong problem-solving and leadership skills, with a focus on driving quality and operational excellence.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Process Lead / Chargée De Projets En Amélioration
Leclerc Group
Hawkesbury, Ontario
11.2024 - Current
- Leading process improvement projects to enhance efficiency (using Lean, Six Sigma, Kaizen, 5S, and TPM) and streamline workflows
- Collaborating with operators, maintenance, quality, and management to implement changes effectively.
- Training employees on new standard operating procedures (SOPs) to ensure sustainability.
- Identifying opportunities for optimization and developing action plans for implementation
- Managing equipment, process parameters, and centerlines for sustained improvements
- Working closely with the Maintenance Lead and Business Unit Leader to enhance line efficiency
- Sharing best practices with Production Leads and Quality department to foster innovation and standardization.
- Analyzing root causes of waste and implementing corrective actions using Six Sigma, Ishikawa, and TPM methodologies
- Planning and organizing improvement programs, including 6S, H&S, and Rapid Change Over (RCO)
- Leading change management efforts for new methods and best practices
- Defining and documenting standard operating procedures (SOPs), work instructions, and specifications.
- Supporting teams in the implementation and continuous improvement of Daily Management System (DMS) elements (Daily Performance Reviews & Tier Meetings, Visual Management & Performance Tracking, Problem-Solving & Root Cause Analysis, Gemba Walks & Process Audits, Continuous Improvement & Kaizen Initiatives...)
- Ensuring compliance with Leclerc’s safety standards and occupational health & safety best practices
Quality Control Technician
Leclerc Group
Hawkesbury, Ontario
05.2024 - 12.2024
- Proposed corrective actions to address recurring quality issues
- Maintains and Monitors All Current Quality Programs: GMP, HACCP, Prerequisite Programs, BRC.
- Conduct daily inspections of the facility, production, non-production equipment, and personnel practices. Identify non-conformances and confidently address them for change and corrective action.
- Conduct pathogen swabbing for Salmonella spp. and Listeria spp. on food contact surfaces.
- Conduct ATP and allergen swabbing to verify the cleaning process. If any residues are found, production cannot start.
- Report any Food Safety (FS)/Quality issues to the Manager of Food Safety to address concerns with Production, Maintenance, Warehousing, or Purchasing management. Document findings in a clear and concise format.
- Perform regular CCP X-ray checks and handle X-ray rejects.
- Conduct GMP checks and take remedial actions to correct non-conformances of production staff or any person entering the production area.
- Document all non-conformances in the daily report and report them for analysis, tracking, and corrective actions.
- Conduct training, huddle meetings, and retraining exercises for Food Safety and Quality non-conformances, as well as new or updated procedures.
- Monitor and maintain the Glass and Plastic internal audit and calibration program.
- Conduct periodic line checks of ingredient scaling, mixing, packing, and storing.
- Verify lot numbers, product information, and complete daily QC/QA check sheets.
- Conduct finished product sampling and testing at the beginning, middle, and end of production runs.
- Place on hold any non-compliant ingredients, finished products, packaging, or WIP (Work In Progress)
- Conduct internal premises inspections (inside and outside) to identify structural issues (cracks, gaps, holes, etc.) and pest control concerns.
- Calibrate and verify the X-ray machine's functioning before and during production by adjusting the sensitivity/program.
- Verify all certifications (including Kosher, NON-GMO, Organic, RSPO, and GFCO) during reception or sampling.
Education
Bachelor of Arts - English Studies - Literature
Sidi Mohamed Ben Abdellah University -
Fez 04.2015 - 01.2019
Bachelor of Science - Chemical Analysis And Quality Control
Sidi Mohamed Ben Abdellah University - Faculty of Arts And Social Sciences
Fez, Morocco 04.2016 - 01.2021
Skills
- Root Cause Analysis
- Process Optimization
- Six Sigma
- Adult coaching methodology
- Excellent follow-up skills
- Data Collection and Reporting
- Quality Audits and Inspections
- Team Collaboration and Communication
- Proficiency in MS Office (Excel, Word)
Training & Development
- Problem Solving
- Strong interpersonal skills
Competenciesandskills
- Inspection & Testing: Pathogen and allergen testing, facility inspections, CCP monitoring.
- Training & Development: Module design, coaching, gamification techniques, team-building.
- Problem Solving: Root cause analysis, corrective action implementation, conflict resolution.
- Communication: Strong interpersonal skills, reporting, and documentation.
Timeline
Process Lead / Chargée De Projets En Amélioration
Leclerc Group
11.2024 - Current
Quality Control Technician
Leclerc Group
05.2024 - 12.2024
Bachelor of Science - Chemical Analysis And Quality Control
Sidi Mohamed Ben Abdellah University - Faculty of Arts And Social Sciences
04.2016 - 01.2021
Bachelor of Arts - English Studies - Literature
Sidi Mohamed Ben Abdellah University -
04.2015 - 01.2019
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