Zinay Monique Van Rooyen
Langley,BC
Summary
Business development professional with proven track record in identifying growth opportunities and driving strategic initiatives. Skilled in market analysis, client relationship management, and sales strategy formulation. Strong focus on team collaboration and delivering measurable results.
Adaptable to changing business environments and committed to achieving organizational goals, with strong organizational and multitasking abilities.
Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.
Overview
14
14
years of professional experience
Work History
Business Development Officer
Wasteline Containers Ltd.
08.2023 - 03.2025
- Generated new business with marketing initiatives and strategic plans, between 10-20 new potential customers per day.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
- Identified potential partnership opportunities, leading to strategic alliances that drove business growth.
- Negotiated and closed sales with new clients in assigned territory.
- Presented compelling proposals to prospective clients, securing high-value accounts for the organization.
- Strengthened relationships with key clients by providing exceptional support and maintaining regular communication.
- Developed new sales strategies to target untapped markets, resulting in increased revenue generation.
Admin Clerk
Mega Countertops
01.2023 - 08.2023
- Company Overview: Mega Countertops is a big Provincial based company in British Colombia province
- Mega not only supplies custom wooden laminated countertops with a wide custom range, but they also install on large scale industrial and commercial (Businesses and Homes)
- Mega also has contracts in place with the big retail chain stores i.e., Home Depot, Rona
- We also sell to private clients
- As the office Manager my duties included
- Rendered specialized expertise on:
- (1) Loading Job cards on client Platforms
- (2) Answering phone calls
- (3) Talking to stores about accounts and invoicing
- (4) Finalizing Work orders
- (5) Sending waivers
- (6) Checking Documentation
- SOME FUNCTIONAL EXPERTIZE AREAS INCLUDES:
- Planning for New installation sites
- Materials lists for sites and ordering thereof
- Building Brand awareness
- Managing staff & Client relationships
- Overseeing staff and staff matters
- Quoting of potential clients (SAGE)
- Invoicing of clients (SAGE)
Admin Clerk
St. Air Projects & Engineering
01.2020 - 11.2022
- National electro-mechanical installer of large scale industrial and commercial HVAC and ventilation systems, - delivering projects across Southern Africa
- Also with multiple Maintenance contracts with big retail stores outlets across Southern Africa
- I had the challenge of quoting, invoicing customers and scheduling several teams to wire, commission and maintain electro-mechanical HVAC and Ventilations Systems across RSA, developing and installing various levels of automation, as well as remote plant monitoring systems to ensure down-time was minimized for our clients
- We designed, developed a maintenance protocol & call out system that was over 200% more efficient that the previous system
- I was running the Maintenance portion of the Company
- The Company specialized in:
- HVAC LG & Samsung VRV/F systems, Chiller & Water pump Maintenance, Split A/C Maintenance, Data Centres, Server Rooms, plant and building automation, designed automation systems, build control systems and boards, and completed programming and commissioning of the same
- SOME FUNCTIONAL EXPERTIZE AREAS INCLUDES:
- Planning for maintenance service sites
- Overseeing materials lists for sites and ordering thereof
- Building the Brand
- Managing people & Client relationships
- Overseeing technicians Job cards & monitoring their productivity and performance
- Quoting clients (SAGE)
- Invoicing of clients (SAGE)
- Sending Remittances
- Following up on orders
- Talking to consultants on a regular basis
- Loading invoices and quotes onto vendor platforms
General Manager
Jan van Rooyen Embroiders
01.2011 - 01.2019
- Company Overview: Provincial based company, where we designed and supplied and embroided items to customers for the private and Healthcare sectors across
- RSA
- We have large Tajima machines that does the embroiding and specialized computer software to do the designing on
- My Duties for my role as GM:
- Managing all incoming & outgoing projects
- Receiving clients, serviced between 20-40 customers per day. (Walk-In , Phone or E-mail)
- Managing eight machine operators and workflow output
- Invoicing
- Filling
- Quotes
- Digitizing of client’s company logo’s, can vary between 10-30 logo's per day
- Using specialized software
- Providing reports and feedback on a monthly basis
- Providing training to staff where needed
Education
Certificate - MS Office Fast Track
University of The Fraser Valley
Abbotsford, BC04-2025
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Problem-solving
- Billing and invoicing
- Customer follow-up
- Team collaboration
- Filing systems
- Documentation and recordkeeping
- Invoice processing
- Scheduling appointments
- Spreadsheets management
- Document management
Languages
English
Full Professional
Afrikaans
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionTeam Building / Company RetreatsStock Options / Equity / Profit SharingSoftware
Bernina Artista Software (Tajima Digitizing)
Sage One Accounting
Salesforce
Interests
Spending time with family and friends
Timeline
Business Development Officer
Wasteline Containers Ltd.
08.2023 - 03.2025
Admin Clerk
Mega Countertops
01.2023 - 08.2023
Admin Clerk
St. Air Projects & Engineering
01.2020 - 11.2022
General Manager
Jan van Rooyen Embroiders
01.2011 - 01.2019
Certificate - MS Office Fast Track
University of The Fraser Valley
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