Zina Murray
Oakland,CA
Summary
Dependable candidate equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
Work History
Operations Coordinator 111
Kaiser Permanente
08.2022 - Current
- Schedule multiple complex meetings with Natl Market Research Regional leaders
- Facilitate weekly and monthly meetings and make sure it stay on course and run smoothly
- ·Support department budget and purchase processes using knowledge of Expense and Travel policies to comply with and communicate KP financial policies
- Plans several interrelated contributions to department budget by applying a variety of strategies to independently process moderately complex invoices and resolve intricate discrepancies.
- Supports the development of work plans to meet business priorities and deadlines;
- Support high level projects
Administrative Assistant 11
Kaiser Permanente
11.1996 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff .
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assists with event coordination by coordinating and calendaring meetings for directors and their direct teams, with limited guidance.
- Assisted in execution of small group meetings, conferences with general direction; providing on-site coordination for standard issues, with minimal guidance.
- Supports workflow by assisting in the resolution of standard requests and issues from department managers on an ad-hoc basis.
- Organizing standard travel arrangements for department head and/or staff members.
Administrative Assistant 111
Kaiser Permanente
11.1996 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Calendaring moderately complex meetings for multiple leaders, and their direct teams.
- Solves complex problems; escalates high-priority issues or risks, as appropriate.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Submitted and researched time card issues and provide recommendations to management;
Education
High School Diploma -
Jefferson High School
6996 Mission St, Daly City, CA 9401406.1982
Some College (No Degree) -
College of Alameda
555 Ralph Appezzato Memorial Pkwy, Alameda Ca 08.1982 - 05.1983
Laney College
900 Fallon St, Oakland, Ca 94607 08.1983 - 05.1984
Skills
- Calendar Management
- Customer Service Skills
- Problem Solving
- Adaptability
- Communication
- Interpersonal Skills
Timeline
Operations Coordinator 111
Kaiser Permanente
08.2022 - Current
Administrative Assistant 11
Kaiser Permanente
11.1996 - Current
Administrative Assistant 111
Kaiser Permanente
11.1996 - Current
Laney College
08.1983 - 05.1984
Some College (No Degree) -
College of Alameda
08.1982 - 05.1983
High School Diploma -
Jefferson High School
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