Overview
Work History
Education
Clinical Experience
Certification
Timeline
Generic

Ziluolan Zou

San Rafael,CA

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server/Hostess

Stillwater
07.2024 - Current
  • Responsibilities: providing excellent customer service, taking orders, serving food and drinks, ensuring orders are accurate and follow special dietary needs, if applicable, payment processing, table management, effectively multitasking, and prioritizing tasks
  • Employer: David Ruiz

Administrative Assistant

Center for Transformational Psychotherapy
06.2023 - Current
  • Responsibilities: maintain accurate and secure paper/electronic records, process intake forms, screen potential patients for eligibility, schedule appointments, manage therapist and medical staff calendars, ensure HIPAA compliance, prepare room for sessions, maintain stock of medical and therapeutic supplies, answer phone calls, and returning emails
  • Employer: Philip Wolfson, MD

Barista/Espresso Bar Trainer

Pink Owl Coffee
12.2022 - 09.2023
  • Responsibilities: providing excellent customer service, preparing hot and cold drinks such as coffee and tea, taking orders, handling monetary transactions, maintain cleanliness, multitasking in a fast paced environment, teaching new baristas about espresso, drink recipes, milk steaming techniques, machine use, and latte art
  • Employer: Joe Carlo and Saandra Bowlus

Administrative Assistant

St Francis Veterinary Hospital
09.2016 - 08.2022
  • Responsibilities: Scheduling appointments, checking in/discharging patients, processing financial transactions, facilitating emergency surgeries, answering the telephone, filling prescriptions, assisting with medical procedures, mailing, maintaining electronic and paper medical records, and over-the-counter sales
  • Employer: Claudine Falcis

Barista

Home Coffee Roasters
08.2019 - 09.2020
  • Responsibilities: providing excellent customer service, preparing hot and cold drinks such as coffee and tea, taking orders, handling monetary transactions, maintain cleanliness, and multitasking in a fast paced environment
  • Employer: In Heo

Education

Bachelor of Science in Nursing - Nursing

Dominican University of California
05.2025

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Skyline College
05.2021

Diploma - undefined

El Camino High School
05.2018

Clinical Experience

UCSF Health Saint Francis Hospital

Course: Senior Preceptorship/Leadership

Department: Acute Rehabilitation Unit

Dates: February 2025- April 2025 | Total Hours: 135 hours

UCSF Health Saint Francis Hospital

Course: Medical Surgical III

Department: Medical Surgical Floor/Emergency Department/Intensive Care Unit

Dates: September 2024- December 2024 | Total Hours: 90 hours

By the Bay Health

Course: Community Health

Department: Hospice

Dates: September 2024- December 2024 | Total Hours: 90 hours

Shriners Hospital for Children

Course: Pediatrics

Department: Pediatrics Specialty Care/Pediatrics ICU

Dates: February 2024-May 2024 | Total Hours: 90 hours

Kaiser Santa Rosa

Course: Maternity

Department: Labor and Delivery/NICU/Postpartum

Dates: February 2024- May 2024 | Total Hours: 90 hours

UCSF Health Saint Francis Hospital

Course: Psychiatric and Mental Health

Department: Behavioral Health Unit

Dates: September 2023- December 2023 | Total Hours: 90 hours

UCSF Health St Mary’s Hospital

Course: Medical Surgical II

Department: Medical Surgical/Emergency Department/Intensive Care Unit

Dates: September 2023- December 2023  | Total Hours: 90 hours

Villa Marin

Course: Medical Surgical I/Geriatrics

Department: Skilled Nursing

Dates: February 2023- May 2023  | Total Hours: 180 hours

Certification

  • Dean’s List, Recipient (Skyline College, 2018- 2021)
  • Dean’s List, Recipient (Dominican University of California, 2022- current)
  • Dominican University Trustee Scholarship, Recipient (2022- current)
  • BLS Certification (American Heart Association)
  • Departmental Honors (Dominican University of California, May 2025)

Timeline

Server/Hostess

Stillwater
07.2024 - Current

Administrative Assistant

Center for Transformational Psychotherapy
06.2023 - Current

Barista/Espresso Bar Trainer

Pink Owl Coffee
12.2022 - 09.2023

Barista

Home Coffee Roasters
08.2019 - 09.2020

Administrative Assistant

St Francis Veterinary Hospital
09.2016 - 08.2022

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Skyline College

Diploma - undefined

El Camino High School

Bachelor of Science in Nursing - Nursing

Dominican University of California

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Ziluolan Zou